An amazing introduction to IT Support. I think with the opportunity to work at your own pace; this course is open for anybody that is willing to try. Thank you so much Google and Coursera!

I am very happy about this course. In fact i've learnt a lot over here and i encourage everyone also take advantage of the opportunity. Now i want to enroll in a lot more courses over here

I would only suggest to have a few more visuals. I'm a visual learner, and really like hands on types of learning. This course was great but I'd love a little more involved work! Thank you!

Great course, helped me to understand the basics of technical support. The teachers did a great job and the tasks always kept me in check to make sure I was following and actually learning.

Simple course, but filled with your basic good information for starting in IT. I currently work as a Web Developer. Just exploring the other fields of IT and I honestly found this to be Ok.

very comprehensive and intuitive course . I am a former IT support specialist using these courses to return to the field and to bridge the gap. I enjoyed the material and instructors a lot.

I really enjoy the course was so interesting ,but one of my Quiz I exceed number of complete it well so i didn't complete it .other wise I can rate 5 star this course the step up is good .

It is a great start for the fist 6 weeks it goes into things that you may or may not know. All in all if you know a lot or even a little this will teach you something you may not have known

I am now good at networking, hardware and software, operating systems, etc since I started learning from coursera my skills level increased to much and i discovered my strength in IT field.

This is the best course ever, the time is perfect, all the teachers talk in a simple way that you understand it quickly, they give you the important information you will look for it in IT

Highly Recommend This Course For Anyone Who Is A IT Novice.Instructors Are Really Good And Helpful Explaining The Topic.Quizzes And Qwiklab Graded Assessments Are Very Fun And Entertaining.

I have learned a lot from this course. I will encourage everybody to enroll in it. It is just what we all need to support each other and society as a whole and be more productive. Thank you

Instructors teaching way is good

Fantastic course offer by google

This course also provides many exercises, lab for practice, which is better for student to gain skil and learn in prooer way.

This course was amazing, the teachers are excellent, they explain each concept quite well, the course is very very complete, without a doubt it is one of the best courses I have ever taken.

Great Introduction. You get the first glimpses of all the areas that are involved, so you know what to expect not only when taking the course but also when working in that field afterwards.

A thorough yet easily understood opening concept learning module. Thanks for the ease into the IT field. I look forward to the rest of these modules since this one was so easily understood.

Great first step introduction on the basics of computers. Perfect not just for those who are wanting to get into any IT role but for the everyday user who may be curious on how things work.

the course teaches you a lot of IT fundamentals. A good kick starts for someones who want to learn about IT. Overall, the course provides a lot of knowledge and easy to understand materials

It was so awesome to have me here, although I had some previous personal experience with a lot of computer stuff, but definitely I have learned new things about networking and other things.

Although this is the first course, its very interesting and there are lots of thing to learn and others to revisit. The labs were awesome and you could really have some hands on experience.

I really like this course and find all the information well presented and easy to understand. The Labs are fun and well explained. I'm thankful for the opportunity and the reasonable cost.

I think is the best way to udertand how the machines we used every day woks and how can you deal whit little stragles, you have and now you can do it better no just restarting the computer.

Although i have been in IT / Tech for 20 years i thought i would take this course simply for some more certification. There were some things i had forgotten and it was a very good refresher

This is a great course, I enjoyed the instructors and the layout of the lessons. It did not feel overwhelming or mundane. I wish all classes were like this; straight to the important stuff.

i am very well enthusiastic and being dynamic learning the fundamentals. it is made possible to me because of the best faculty helped train us. so very thankful to all teamates of teachers.