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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
4,040 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh and final course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the seven courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Find, apply for, and prepare for interviews and jobs - Put together a portfolio and/or resume to present to employers - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 9, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

LS

Dec 12, 2022

This course is AMAZING! Whether you're a current practitioner or brand new to digital marketing and ecommerce, this case is amazing. You'll learn so much and be able to apply it immediately.

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676 - 700 of 746 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Tamir W

Apr 18, 2024

Very educational.Discussion board is not the type of forum I thought it would be but at least you can learn a new skill set that will matter for you in the future.

By STAGE P H M K (

Jul 6, 2022

I think some moments are too specific and may vary in a real life. But overall I am glad I had such a chance to get this knowledge and certificate.

By Ви М

Jun 26, 2023

It was interesting, a lot of practice and insights, but... no feedback about practical tasks from professionals (I relly hoped to hear it)

By Harparamjot S

Oct 19, 2024

Was an amazing learning journey. This course is well structures and well articulated. I thank the team of Teachers.

By May C T

Jun 16, 2024

This course is really effective for me because I get to know and I feel like that I am in unknown world.

By Jan S

Jul 26, 2022

I enjoyed the cource. I gave a 4 stars becasue some of the test questions were not clear

By Ravipa P

Oct 20, 2024

overall is good. but a little bit overwhelmed on the last part(portfolio and interview)

By Lady V

Jan 1, 2024

Me gustaria que se mostraran mas ejemplos antes de una tarea que debemos realizar.

By asmaa i m a

Nov 30, 2022

nice course to understand but a long course that I have a little of time to learn.

By Alejandro P

Jan 15, 2023

Reviews all the necessary topics to understand how digital marketing works

By Maria A

Sep 28, 2022

I like it a lot! Very usful and complete! Thank you to all the teachers!

By Rolando M O

Sep 15, 2022

Great course for new digital marketing and e-commerce learners

By bhavik r

Mar 26, 2024

Good Content and Practical very well explain each topic

By Emilio L

Jun 2, 2024

great start off point! hopefully gets more in depth

By Kanishka A

Oct 2, 2023

This course such a great one . you can go for this

By Md S H

Sep 22, 2023

Well designed but Instructor in speaking very fast

By Kim

Nov 9, 2022

Great course, I enjoyed it and would recommend it.

By Chandra G

Jan 20, 2023

Really enjoyed this course on building loyalty.

By Saad S

Nov 2, 2022

it was great to be part of this course

By Nobuhle M

Oct 20, 2024

I learned a lot and gained new skills

By Matt R

Apr 6, 2023

good foundation of digital marketing.

By RIRIS Y

Sep 5, 2024

super awesome to learn with coursera

By Haseeb K

Oct 23, 2024

haseebkhalil5257@gmail.com

By Sanjana R

Oct 16, 2024

Good learning experiences.

By MOHAMED M M

Aug 14, 2023

It was amazing course