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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,582 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

MG

Sep 9, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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151 - 175 of 2,831 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Shah J

•

Nov 29, 2022

The course is clear and structured. The instructor is very easy to understand and I love the animations used.

However there needs to be someone (mentor) overlooking the peer grades to monitor if grades are being fairly and objectively given based on the point system suggested.

Hope this helps improve the course for others!

By Vasumathi P

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May 27, 2022

I had great experience learning by doing research, empathizing and creating a persona, and learning various ideate processes. most of the things I am doing for the first time and I enjoyed them. The course gives in-depth knowledge and hands-on experience. felt like I am really working on some project. Very good experience!

By Mohit A

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Dec 1, 2023

Really Gratefull to know that a proper process exist for thhe Ux design reasearch. Otherwise I just considered it only to be limited to the research in Visual design. This course opened my mind cap and opened my eyes in UX research. I learnt a lot from this and will use the processes and flexibaly with my own projects.

By Gustavo B L

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May 13, 2023

Wonderful course, full of great examples and templates that definitely helped me to learn more and grow as a student, and a future professional of the area! I want to thank Google for the seamless integration with your online suite of products, which was very helpful and helped me to prepare for my deliverables promptly!

By Humera T

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Feb 10, 2023

A very detailed and informatic course and the instructor is very dedicated and lively , I really liked the way she explained all the concepts. I learned a lot from this course. Its just the right content and a deep dive of UX Design Process. Thanks to the team doing a tremendous job by sharing such valuable knowledge.

By John W

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Nov 10, 2021

This course added so much new information into my foundation for UX design. From foundational research to post launch research, surveys to competitive audits I'm really starting to get a better picture of what this profession entails and what to expect from a typical project or work day. My favorite course so far!

By Nell Y

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Jul 25, 2023

This was such a deep dive into the researching and groundwork aspects into UX Design that I knew I needed but I had no clue how to get, much less with all the structure that was provided. This course felt like a slog, I'll be honest, but I feel so so so much more knowledgeable now than I did prior to the start.

By Priska D

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Apr 4, 2022

The course provides very detailed information. I learn how to start the ux design process from the very start, step by every detailed step. I love how the teachers give the lessons in a fun way, and I love how they motivate me by their language and short videos from expert. Thanks a lot for such precious course!

By kainat r

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May 27, 2023

this course has bits of a lot information that is necessary to add in your knowledge to start it as a career. course is easy to learn and challenges are a good way to judge yourself . so i like the way how courses are arranged in a properly. putting our ideas into audits and reports was so interesting.

By Christine S

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Oct 10, 2022

Great course. I am an absolute beginner and a busy mom trying to advance her career without a lot of extra money. I am so glad I tried this and completed it. I feel like it will be a terrific baseline for further studies and schooling, or to get my foot in the door for a job that will provide extra training.

By Alicia E G

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Aug 30, 2022

This course has really been as challenging as it is exciting. From working on empathy, creating "People", to analyzing competitors, the experience of the first steps in the role of UX Designer has made me feel so real that I look forward to finishing Course 7 and dedicating myself to this completely. Thanks.

By Daphne M

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May 9, 2021

Very informative and valuable course. The material was explained in an approachable way and more complex concepts were broken down to make them easy to understand. It's a very comprehensive overview of the research that needs to be done leading up to the ideation phase in the design process. Very well done!

By M. R V

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May 4, 2023

This course is very complete and detailed. I really appreciate coursera and all the instructors who have given me a scholarship to take this course. And with all the assignments and my limitations in speaking English, it makes me challenged and takes great effort to complete them. Thank you so much Couser

By MINHO K

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Mar 30, 2024

The most interesting aspect was learning the systematic process of UX design and detailed methods for each stage. The most challenging part was understanding user research and empathy building deeply. However, overcoming this challenge was immensely rewarding for creating impactful user-centric designs.

By Vicente M

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Jul 29, 2023

Overall, this course has been an incredible learning experience. It has given me a deeper appreciation for the importance of accessibility and the complexities of conducting a competitive audit. I feel more equipped to create user-friendly and valuable products that meet the needs of a diverse audience.

By Sanglui

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May 22, 2022

Enjoying my time learning about UX/UI. The competitve audit was very extenstive (or maybe i just put a lot more effort into mine then was needed?) If there is a way to inform learners in advance about how long Course 2 compared to Course 1 i think that would be helpful. Thanks for creating this for us!

By harshad p

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May 29, 2021

Google has done good job by introducing this UX course. Enjoyed this course and learn empathizing users building their journey maps, creating personas. I feel Auditing competitors is bit hard for me but will work on it too. Over all I am happy with this course. Thank you all instructors of this course.

By Kiara F

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Jan 16, 2023

It's great and teaches very thoroughly, KEEP UP WITH DUE DATES! It doesn't take much of the day to really execute these assignments. And to know that I can go faster than what's suggested and get done a week early if I wanted to, just as I did, it makes a big difference and almost more of a motivation.

By Jessica F

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Oct 14, 2022

There was a lot of great information presented. Doing the work really solidifies the concepts and is hugely beneficial. I've been looking at UX Jobs posted on Indeed.com and found that I understood the majority of job requirements which makes me excited and a little scared to move into this field.

By designeraj

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Mar 20, 2022

Absolutely loved this course. It was a great experience. The speakers were good designers who shared their vision from beginning to end. I do it just for a few weeks, and I am happy to receive my certificate. I will recommend those who want to learn UI UX Design from scratch. Thank you, Googlers!

By Roberto T

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Aug 18, 2023

I'm in love with this profession. Thanks Google and Coursera! I already work with customer service for mobile softwares, I put my self in the customer skin everyday in order to help then. Can wait to do this as a UX Designer! Can't wait to finish the whole course, it has been an amazing journey!

By M- H

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Oct 31, 2022

The perfect course for learning UX Design from a reputable insituite. I Just love the way of learning and providing knowledge base experience on completion of each new concept.

The exercises for practice are very helpful, if you are on this course, i would say please complete these exercises.

By Erik R

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May 23, 2021

I learnt a lot from this course and it's importance in the UX design process, the topics were given their importance and were very detailed so there's wasn't gaps. I really enjoyed how the professor talked and motivates me even more every session. I would definitely recommend it in the future.

By Jason C

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Sep 9, 2023

This was a very insightful course. I have a background in UI Design and worked with UX engineers and designers for the past 15+ years. All my UX knowledge i gained working in the automotive industry so it was nice to get a refresher and learn from the beginning from trusted experts at Google.

By Nop C

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Aug 15, 2021

The course is very helpful for those who want to become both UX researcher and UX designer. I'll will absolutely review this course when i start building my business whether digital or physical. However, i'm planing to open my restuarant so, i found this really helpful. Appreciate this course