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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,620 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

TB

Sep 29, 2021

This course is very good & massively designed for student's who are biginner in UX field. The lecturers are also self proffessional experienced UX designer. Is not is great for carrier!!! Pretty cool!

ND

Aug 5, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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176 - 200 of 2,839 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Matt M

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Apr 27, 2021

This UX Design course is all about research and teaches about bias, user interviews, personas, user stories, problem statements, competitive audits and reports. The last project is challenging, but if you immerse yourself in the content the course provides you along the way, you will be fine!

By Victoria B

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Oct 27, 2022

I feel like this course helped me visuzalize what professional UX designers and researchers do in the real world. It made me realize how difficult it actually is to empathize with users and do research. I would love to keep on learning about user experience and improve my skills. Thank you!

By Mohamed E

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Jun 14, 2022

It was a good and very important course through which we gained a lot of skills, which help us understand the user’s feelings and help us understand his points of weakness and pain, which qualifies us to create a research design that meets the needs of the user, thanks to all dear professors

By Ari C

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Jun 1, 2021

The lesson and the instructor are AMAZING. However, the discussion forum is slightly hard to use. It's not so hard to find the posts we posted ourselves, but it's extremely difficult to find the comments we made under other peoples'. That more or less discourages us to network on the forum.

By Teddy W

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Oct 2, 2022

I learned a ton! Emily is a great instructor. I was kind of surprised by how motivated I felt from all her encouragement, even in this online environment. The course content and the format are really top-notch. I would recommend this course to anyone wanting to learn how to do UX design!!

By Robert F

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Sep 5, 2022

Course is well paced and thought out, can learn at your own pace and even reset deadlines if necessarry - like myself, this is neccessay, as I work shifts and try to study when I am not working, which isnt always ideal, however, with this course I can jump in and out at my own discression.

By Lina C

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Feb 17, 2022

The journey was amazing and as a learner, you get the grow your knowledge with basic courses, and what I even loved more is the idea that it is for everyone you don't have to be a professional to understand the courses. I highly recommend this course to everyone in the business industry.

By Zack E

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Apr 5, 2022

Well paced, full of information, and great instructor. I really must commend the Google team for selecting a great cast of instructors. They're are all easy to understand and listen to. They make learning less boring than it has to be. An overall informative and enjoyable experience.

By Wikatun S

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Jun 30, 2023

I am extremely satisfied with the course. With each section (and with each course in this certification), I gain a clearer understanding of the work structure in this field. I plan to complete the full certification since I have already completed two courses and I am 100% satisfied.

By Tshepo M

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Feb 9, 2023

The course was enjoyable and detailed as well. I have covered a lot of ground in this module and will have to keep revisiting the topics on a regular basis. All in all, it was informative and have enjoyed every moment of the learning process. I am looking forward to the next module.

By Babak A

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Sep 21, 2023

An exceptional course that exceeded all expectations! Comprehensive content, engaging exercises, and supportive instructors make it a must for anyone passionate about UX design. It's a transformative experience that equips you with practical skills and up-to-date industry insights.

By Sindu T S

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May 17, 2022

I FOUND THE RESEARCH AND IDEATION PROCESS TO BE VERY HELPFUL IN UNDERSTANDING UX AS A PROCESS. THE INSTRUCTORS WERE ALSO MADE UNDERSTANDING IT VERY EASY AND INTERESTING. I HAVE DETAILED OUT THE CHALLENGES FACED BY ME IN THE COFFEE ORDERING APP ASSIGNMENT EARLIER DURING THE COURSE.

By Muhammad T

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Sep 14, 2023

Wow, I really recommend this course for every type of learner. I ended the second course and waited for the third one. The overall learning journey was great, atteping the quizzes and reviewing the peer assignments, it help me to understand real-world problems and find solutions.

By Diogo F d N

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Aug 19, 2022

I enjoyed this course. It conveys both theoretical knowledge and opportunies to practice and develop new skills. Some of the task it proposes can be quite demanding, which is good for those who like challenge. I would recommend it for those willing to learn more about UX design.

By SAPARIYA K P

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Jun 24, 2021

Overall all the process gone well but one request is there if you can give videos and fill the details that are like personas and user journey map and other things so imagine if you could fill the form and learners will also do that simultaneously then it would be more better.

By Rosa R

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Mar 31, 2022

Great course that will prepare you for a career in UX. Very important course to take if you are still unsure whether to continue on the UX path or maybe look into UI. After this course, you will be looking at products, websites, and apps with new eyes and that's exciting.

By Joshua D

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Aug 31, 2021

Very informative, stellar instruction, and the assignments bring out the very best inside of you. They were NOT a walk in the park; but they were not unreasonably challenging either. It was the right amount of challenge mixed with the appropriate dose of fun and enjoyment.

By Özgür İ

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May 10, 2023

This part of the certificate program was very important. UX Research and empathizing with the user is center of UX Design and this course tells a lot of information about that with giving example. But wondering why Information Architecture didnt mention in this section.

By Omar E A G

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Sep 1, 2022

Me encanto, aprendi muchissimo y quiero seguir adelante con mas aprendizaje de este tipo, gracias todos lo que se toman el tiempo de hacer este curso y subirlo para que este disponible a tan buen precio y con la calidad que tiene, que la luz los bendiga hoy y siempre

By Gail L C

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Nov 13, 2023

This entire specialization is very well developed and delivered. The lecturers are engaging and use intonation that keeps you interested in the material. I would recommend future and current students to capture the text and create a manual for continuous reference .

By Jishnu S

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Mar 23, 2022

In this course, I understand how to conduct research, empathize with users to understand their different needs and pain points, create user stories and problem statements, build user journey maps, define the user problems, and ideate solutions based on your results.

By Nini A

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May 16, 2022

It has been a pleasure participate in this course. During these steps I have learned to empathize not only with users but including to myself. It is rewarded to get out of paper and put into practice all the learnings. I strongly recommend this course, go for it!

By Omkar S

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Sep 29, 2021

Totally amazing course! Felt a bit long but the course material is just awesome. The slides presentation feels like having less slides than the work we are doing and the overuse of Google Sans font feels off. But for the learning purpose this course is very good!!

By Jackson B

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Mar 24, 2021

I really enjoyed learning about how to conduct research as a designer. It's super cool to get into the nuts and bolts of what goes behind the designs themselves. I learned a lot of things I would've never known, and the information was fun and easily digestible.

By nguyen b n

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May 29, 2022

This course is very interesting and helpful to me. I know the imptortance of empathy and personas, customer journey. Competitor report supply ideate for solution of custormer. Thanks coursera for helping me with understanding the needs and behavior of customer