Considering it is sponsored by Google, many times the subtitles are awful so I think you guys should look into it. And lastly, I think it should be a good idea to have more practical labs, because many times I have felt there is too much theory compared to practice. But overall, it is a good certificate course. Keep up the good work!

Very good course. The labs are good. they are bit technical sometimes. Also, sometime its more of theoretical than the technicalities. Specially the Active directory module can be made better to be understandable for layman. I struggled a bit but i learnt lot of things important . At the end , its was worth it to take the course.

This course has a lot of very useful information for Systems Administration and some of the services associated with it. There are some labs but they appear to be optional. Although they are optional I highly recommend doing at least some of them to reinforce the knowledge taught in the video lectures, readings, and quizzes.

The course was well planned, would recommend it to all the beginners who would like to step into the realm of IT. I would prefer a pdf version of the supplemental reading as it would be easier to access and can be used whenever possible. Using wikipedia as a source for supplemental reading is not an ideal option. Thank You.

The course is amazing at introducing IT systems administration. It allows newcomers to learn more about the general job as a SysAdmin. The courses sadly isn't too detailed but is enough to give you the general overview. The labs are enough to make me understand but it might not be challenging enough for some people.

Overall it was okay, pretty good info. I still didn't like seeing and hearing the same person through out the whole course (especially is all the talented people working at Google). It also sounded a little less robotic then the last courses but it still felt like they were just reading the prompt with out pausing.

This was a really good course overview of a Sys Admin. I feel like there are some holes still in my knowledge but that's generally because I learn from doing. I doubt I'll be truly comfortable until I can actually apply some of the things I learn which I've been trying to do on a very small scale in the home.

There was a lot of information that I already knew but was great to be refreshed on. There was also a bit of stuff that I had not learned before and the videos and readings were very nice additions to my current IT knowledge. Definitely recommend this course for people wanting to jump into System Admin work.

This course is very helpful for anyone who works in System administration and IT Infrastructure Services.

Because this course talks about all sides that IT Infrastructure needs to manage every day to serve the data center work in an optimal situation and keep the data saved and available for authorized use.

I would have liked to have had a few more labs on this one. It did a great job of exposing us to a large amount of IT information! I thought about making the following phrase into a little song, "Never test in a production environment". I've been the victim of a person not following this sage advice!

The course is great and offers a lot of information in regards to the day and the life of a System Admin. Even after finishing this course, there is still a lot to review in order to be comfortable. Most importantly, hands on experience is going to be crucial in understanding how all of this works.

Really wonderfully done on the parts where it worked. But the Active Directory part was what spoiled some of it for me. This needs to be updated and labs provided that actually work. Otherwise a lot of great information. I can tell Google is more comfortable with Linux overall in these modules.

This course needs some updating and editing . Week 4 lessons are out of sequence, and more than a few readings must be updated. Using source material from 11 years ago that is no longer updated gives off the need for some corrections and ensures that we are being taught current information.

Great course.

Overall, highly recommended for the information provided.

Some of the audio in the lectures sounded strange, like the mic was not in the right place.

I plan to continue the IT Support courses, as well as enrolling in future courses from google. I've learned so many things!

This was a much better course than some of the previous ones. It was laid out in a more efficient way for me to learn (not bouncing back and forth beween Windows and Linux, ect) while hitting on many important topics that I am already involved in thorugh my work such as Active Directory.

While the underlying content was useful (and up-to-par with the rest of the courses), I felt like my knowledge wasn't (fully) tested by the end of the course.

Devan was my second favorite teacher in this series, so the 4/5 stars about content (and practical labs/testing) than presentation.

A good course if you wanna scratch the surface and get hands-on with the basics. Don't expect too much out of it. i really like the parts where Active Directory and LDAP are explained, with nice simplicity but I would have have preferred more Qwiklab sessions for AD, specially with GPO.

It would be nice to see more demonstrations, like the one shown for installing OpenLDAP on Linux. It's understandable that these can't be too in depth, but giving learners a little bit more practical exposure to documentation would help make the documentation look less intimidating.

This course was interesting. Coming from someone who has very little knowledge of system administration and IT Infrastructure Services I found it to be a challenge but also realized that there are many ways to go about fixing issues and it's good to always have a backup plan! ;)

the concepts are great but the online practice is in the VM during the graded assessment a better approach would be adding a git repo with instruction on setting up a virtual lab using cloud services or even a separate dedicated course may be i will do that on youtube myself :D

This course is very good as a top level overview of SysAdmin and IT in general. It needs to be updated and more Qwiklab modules should be included which are the best feature of the course. Some of the quizzes can be counter-intuitive so take your time in reviewing the videos.

while the information contained within is accurate and informative the inaccuracies in the transcript and lack of flow and enunciation made taking notes difficult especially with a topic that is as long winded and definition heavy and is as hard to depict using visual means.

I like this course a lot because I think these are skills you are going to really need to use whilst working Help Desk or Service Desk. I just wish that some of the videos weren't crammed and that they made more labs to help with exposure to the practices they're teaching.

Getting through this course sometimes took a lot of willpower and even though I was not all that into all of the things discussed in it, I believe that almost all of them are important and I am happy to have learned about them. All in all a really good introductory course.

Great overview of systems administration. I would love more interactive projects, or repeated projects so you commit the ideas to memory. Also for the final project, after completing, it would have been nice to see variations on the types of answers you could have given.