Some of the exercises that are listed as optional are good, but need kinks worked out. It'd be nice to see them fully fleshed out and actually implemented into the course.

I enjoyed this course. Lots of great material including the lab work. It was challenging which made me review the material which helped increase my interest and retention.

Very dense and technical course. Took me longer than the previous 3 to complete. Good content covered and I feel more comfortable with directories, services, and servers.

This course was quite good. Minus one star for audio quality - often there was a noticeable discrepancy between left and right channel, esp. annoying for headphone users.

Overall very good overview of System Administration. A good starting point to see what parts of IT may be more to your liking.

Wish there was a lot more hands on stuff.

My only problem was that some of the labs could of had better directions. Those labs were complicated!

In general I thought the course was very good and taught me a lot.

For all courses in the IT Support Professional Certificate, the Text accompanying the lecture videos need to be edited (cleaned up) to comport with the lecture videos.

Could have done a better job with the explanations. Keep it short and sweet,... I've actually had to look for resources from other sites that do a better job with this.

Nice introduction to both open source LDAP and Microsoft Active Directory services, as well as other IT infrastructure ideas. Good presentation and useful lab exercises!

A good intro, but this course needs a Qwiklab to practice what we've learned. (Ideally, an ungraded one, given the rampant problems with the labs in the other courses.)

its a great course and have enjoyed learning and am still learn. The only thing am surprised is that have never received my certificate while am done with the course.

Sometimes it was rather boring and kind of lack practical exercises/labs, but overall is quite useful, at least it can give your suggestions on where to dig further.

Tough but rewarding. A little more time spent on the larger lessons would have been appreciated, you turn over teaching duties to supplemental reading too often.

Designed this course in a way that every one can easily follow the teachings. All the instructors are experts in teaching but explain things in a simple manner.

I really appreciate all the knowledge that I get whit this course, i know this is going to help me to get a job in this amazing tech industry.

Thank you so much.

It was weird that some practice quizes were at the start and then came all the studying material about what was in the quiz. It should have been the other way.

After I completed this course I want to share my experience to all users that it's totally Theorical course no practical. So, it is some kind of boring course.

The course is good but is not so much keeping up with the technology, some things explained here are now not used at all and their alternatives are available.

A few issues with the virtual machines I wish the windows labs showed the prompts on the right as the Linux ones do but other than that it was a fun class.

It is a lot of information bu ti believe with practice i will be able to retain more infomration as I'm working with the computers. Very challenging course.

definitely harder than the others, some of it was dull but very informative. SYSAdmins have a very hard job and they deserve what they're paid for doing so

This was challenging, I liked the active directory and LDAP implementation part. Great work by the instructor to explain the concepts. And also great demos.

A bit too monotone and sometimes the labs are made of complex stuff and commands never learned in the course but everything is explained while doing the lab

Good material. The grading system was not like the last 3 courses and was filled with trick questions/answers which I found was more deterring then needed.

This course is a jump from the previous one . It has really professional syllabus for maintaining the whole organization which is bit hard for a student