Overall, a good course, the only downside was the waiting for the resources during the external and VM assignments. But I very much enjoyed and learned a lot from this course!

This course is very informative with all the topics learned. The only thing that I did notice was the typos in the "video text". Just needs to be tuned up. Great work overall!

The course was great. It was easy to understand and the trainers did a really good job on teaching and helping you understand each lesson without getting extremely technical.

Great course! I have learned so much, and this course filled all of my knowledge gaps concerning the basics of IT fundamentals that I was missing, especially CLI and Linux OS.

Very well done. Very well though out, entertaining useful, and very fun to watch and learn from these professionals and hear there stories. I have enjoyed every minute of it.

Even though it has been awhile since I had any type of computer training the study habits and the drive to learn quickly kicked in and I wanted to strive harder to learn more.

I learned a lot in this course and took thorough notes to look back on. I didn't even know anything about Linux until this course. And the binary numbers have fascinated me.

At first I was questionable if I was going to be able to take this course and understand it. So far course one, was exciting and fun. This course has definitely caught my eye.

If you have no basics or completely new to computers this is a good place to start. Covers all the basics and then some, make sure you do read the given supplemental readings.

An excellent foundation and introduction to the IT industry. Course is laid out in a logical step-by-step manner. Instructors explain the material in easy-to-understand terms.

I would recommend this course to anyone looking to start a career in IT. It will help expand your knowledge on the various aspects of IT and help naviagate your career path.

Enjoyed this course! Dove deep into the internal aspects of computers and learned how to effectively help clients offering the best support. Cannot wait to continue learning!

I went form knowing absolutely nothing about computers to how they work inside and out. I recommend this course to everyone. Technology doesn't have to be a mystery. Dive in!

very good to understand the basics of how computers work and practice what you have learned, if you already know about it, it helps you to remember and understand new things.

Thank you for this learning platform. This is is the best IT support course I have taken in my life time. Excellent course materials, professional instructors and assessment.

It was an excellent course. Thank you very much to everyone who contributed. I would also like to thank the teams who approved my financial aid. I learned many useful topics.

It truly amazes me that Google had put this together to help people like me pursue a further career. This course was very explanatory for people who have no experience in IT.

It covered the basics. But it would've been nicer if it was more in-depth. Anyway, I'm very grateful to have this course for free. Thanks to Coursera's Financial Aid program!

Me encantó la parte de atención al cliente, muchas veces las empresas no se preocupan en esa parte y solo te mandan a la parte de asistencia técnica sin habilidades sociales.

I really like the short videos which kept me engage. Having someone explain and teach the course who are actually in the industry made it even more engaging and trustworthy.

Interesting stuff. I'm not sure I'd feel comfortable applying for a job as an IT support technician after this course alone, but I think it'll be good for what I want it for.

I knew that completing my "Technical Support Fundamentals" course would allow me the opportunity to start a new career. Thanks Coursera and Google to give me the opportunity.

Its Really Nice Course and its Cover A good hits and Start from Begging For Any one Love to enter IT Filed

Thanks And i will Go to Another One :)

thanks All And GOod Luck All

Very good. I loved this course. It has the right amount of content for a beginner without getting too overwhelming. Thanks for the opportunity and for all information shared.

I really enjoyed doing this course. I am very glad that a friend of mine sent me the link to register for it. The instructors were good in imparting knowledge. Kudos to them!