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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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5051 - 5075 of 10,000 Reviews for Technical Support Fundamentals

By Pilar M

Aug 16, 2021

This course offers great content for an Intro position in IT. I greatly encourage people to take this course to learn the basics of the IT world.

By Eleni K

Aug 10, 2021

If you are eager to learn the tech overall and the fundamentals then this is the course because its very details, on point and what you just need

By OhSo W

Jul 11, 2021

This course is exactly what you need to get started in the IT field, and you've already started your IT journey then it is the perfect refresher.

By SABIN H

May 10, 2021

It was really amazing to learn this course by experts from google. concisely, they explain everything to make it very clear. Thank you very much!

By U D

Apr 14, 2021

I am very thankful to complete This course , and i am still waiting to get my Certificate i earned .

Thank you Technical Supporter Team & Coursera

By Shaik S

Apr 10, 2021

This is the excellent course for those who want to start their career in the IT. And this will push your career in the field of computer science.

By Justin B

Feb 17, 2021

This really helped my growth of knowledge about IT and thank you for helping me gain even more knowledge on the subject that I was curious about.

By Michael J

Jan 22, 2021

Eye opening course ! Learned so much about networking, hardware, software, and security. Looking forward to diving more into the IT career field.

By Ilana o

Dec 29, 2020

you really do a great job GOOGLE

thank you

hi i need a certificate for the fisrt month because i have to show at work that i do

maximum 40 hours .

By Teddy C

Nov 21, 2020

This course has been a wonderful experience and has really driven home fundamentals points that are critical for IT professionals at every level.

By Deleted A

Nov 15, 2020

The best course website out there, i was looking for a good IT Support course that was from a known and respected company and had a low cost also

By KEMAW F

Nov 10, 2020

I earned the IT technical support fundamentals from Coursera online in a short period of time. Thank you google IT and the Coursera instructors.

By A L

Oct 25, 2020

Once I dedicated the time to the urse it was really good. I did have a couple of issues doing the labs, I just needed some patients with myself.

By Nate A

Sep 21, 2020

I really enjoyed this course, even though there was some confusion towards the middle but that is why you must reread everything more than twice.

By David S B

Sep 17, 2020

Great way to learn the best contents!

Makes you learn in a kindly way and keep looking forward to start next level in the IT Support Certificate.

By Ryan M

Aug 27, 2020

This course is very good for a beginner.It reminded me of a few basic things I had forgotten and also it had me touching areas I never did before

By Christopher H

Aug 22, 2020

This provides a great overview of what you are going to be looking at as an IT Support. Im also glad this is accessible to review in later dates.

By Kobby S

Aug 22, 2020

The Technical support fundamentals has really explain to me complex things i didn't understand I look forward IT Support Professional Certificate

By Tatiana M

Jun 22, 2020

Learned so much with this course! Love how everything is broken down so well, especially for those of us who have no experience in the IT field!!

By Sergio M J

Jun 18, 2020

Excelente curso, y muy completo. Definitivamente se aprenden nuevas cosas, además de reforzar conocimientos ya existentes.

Totalmente recomendado.

By Danielle T

Jun 12, 2020

Great entry level IT training and knowledge. I am super excited to continue furthering my education and I am no longer afraid of online learning!

By Alexis F

Jun 4, 2020

I like the way the course has been structured, specially, the way the concepts are delivered in an ascendant level of difficulty. Great job guys!

By Lisa K

May 22, 2020

This course was excellent. I learned a lot. The videos and the supplemental readings were very informative and helpful, and so were the labs.

By Dennis G

May 14, 2020

Really interesting course, gives you the basics of IT and shows you parts of the IT field that one can dive into and then make a career out of.

By Yung-Ju H

May 7, 2020

I love this Google Coursera that gives me right direction in my IT field and gives me a chanve to begine my entry level IT career. It is awesome!