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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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5101 - 5125 of 10,000 Reviews for Technical Support Fundamentals

By Osiris J H B

May 22, 2022

Awesome thanks profesional training.

Os agradezco mucho toda la informacion, la experiencia, el conocimiento que he obtenido.

Atte Osiris Herrera

By jolaoso O

May 21, 2022

This is well organized and detailed even to a newbie. The course resonates with me and has helped to increase my enthusiasm about learning more.

By Crisent D T M

May 9, 2022

Great course for a beginner. It would be great to have a second level covering possibly the same content with more advanced material. Thank you!

By Adrian S

Jan 3, 2022

A very good and comprehensive introduction into the IT world! Made me want to pursue the whole specialization right after finishing this course.

By Suresh P

Nov 22, 2021

I feel this is fully packed course, which need to learn in particular topic that things is completely covered thanks for this wonderful courses.

By Alexander N

Oct 15, 2021

The right starting point for those who wants to start a career in IT. Taking this course has really broadened my knowledge in technical support.

By Nelson O

Jul 15, 2021

This course was motivating and inspirational. If the goal was to get more people to look into the field of IT, this course is the perfect start.

By Jose L M Z

Jul 4, 2021

Este curso me parece excelente ya que te explica paso por paso todo lo relacionado con IT y asi poder escoger una rama y especializarte en esta.

By Leandro

May 23, 2021

Me han encantado todos los conocimientos que he logrado conseguir hasta ahora. Estoy muy animado en seguir en el próximo nivel. Estoy muy feliz.

By Michael B

Apr 26, 2021

I like Coursera. This was a review for me, but everything worked fine and if further courses are this well designed I will enjoy learning more.

By Mizanur R M

Apr 26, 2021

Awesome courses, I enjoyed so much. Thanks a lot to Coursera, Google, and all the instructors, and developers who worked hard behind the scenes.

By Jeremy M

Mar 23, 2021

Chocked full of essential information, and perfect for a start from scratch in the field of IT. I am incredibly excited to continue this course.

By Jose M

Jan 8, 2021

I am proud that i achieved my goal to complete this course. It is easy to access, provides useful videos, and straight to the subjects of study.

By Aboubacar D

Jan 3, 2021

Great course! It addresses the fundamentals, showcases just how vast the field of IT is and helps you identify which IT path you want to pursue.

By Brenden T

Dec 7, 2020

This course was awesome and very instructive. It provided me with a good list of foundational knowledge that I can use to springboard my career.

By Parvis H

Nov 30, 2020

Thank you all for putting your effort to make this great course. I appreciate it. It gave me some idea about missing parts of IT world I needed.

By Elliot M

Nov 22, 2020

this course has given me the opportunity to understand what a computer is, from creation to infrastructure and how it operates in today's world.

By Justin E

Oct 29, 2020

This course was very insightful as if made me get a little more familiar with other Operating Software and increased my curiosity in using them.

By Laura R

Oct 20, 2020

Very informative and engaging content. It was an excellent use of virtual learning space with hands-on wikilabs to simulate real-world learning.

By Romesh L

Oct 5, 2020

As my first Online Course, I didn't know what to expect, but it turned out very well. I am already looking at the next course to start. Love IT.

By Eko R H

Sep 18, 2020

It's really good. For me, this is a good starting point to strengthen my basic knowledge in IT. There's still a lot to learn in the next courses

By PALASH S S

Sep 15, 2020

You will get the clear idea of the basics of the I.T. Take out some time and must go through and complete this course. Thank you!

By Kevin H

Sep 14, 2020

A great review that updated my knowledge from my college degree in programming analysis. Sets me up for success moving to an IT support job/role

By Philip A

Aug 30, 2020

It was very interactive and fun lo learn and engaging. I look forward to learn more courses for the Google IT Support Professional Certification

By James c m

Aug 18, 2020

Very Good course. Helped me add to the knowledge I have learned from past companies and books I read to learn computers and how to support them.