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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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5226 - 5250 of 10,000 Reviews for Technical Support Fundamentals

By Frank L

Apr 19, 2021

I pat myself on the back becasue I found this course. The course, instructions and the lab, but particularly the teachers, are all excellent.

By Omolara O

Mar 23, 2021

I enjoyed every bit of this course and it's very educative. I look forward to enjoying other courses soonest. Thank you so much. It's awesome!

By Randy M

Feb 23, 2021

Very understandable content and broken down in ways even beginners can understand through analogies. Very good kickstart into the world of IT.

By Jackson P

Feb 13, 2021

Fantastic course. I have no experience in tech other than casual use. The instructors were clear and concise. Would recommend to any beginner.

By Arturo R

Jan 28, 2021

I enjoyed this course because it gave me a better understanding about technical support. I like to continue my education and pursuit a degree.

By Aaron M

Jan 18, 2021

Very easy to learn through this course. Though I do feel like the course is too easy or slow, it still taught me a lot about the fundamentals.

By Mario F R R

Dec 31, 2020

Excellent course. The instructors are real experts in their respective fields and deliver the content in a fun, dynamic and enjoyable manner.

By Barney S P A

Nov 27, 2020

The Module 1 is awesome, as it's very detailed and motivating. Thanks guys for letting me see a bright future in a new and educational career!

By Sara C

Nov 18, 2020

This was a fun course for beginners. You get to assemble a new computer, learn how to download, update, and remove files on Windows and Linux.

By Karen P P

Nov 9, 2020

Muy bueno! dinámico, ágil, con una pedagogía que muestra conceptos complejos de manera simple, perfecta intriducción para seguir profundizando

By Erika M

Nov 4, 2020

It's really good for people like me that didn't know much about IT and gives you the opportunity to have a better understanding of the basics.

By Stephen B

Sep 24, 2020

Well done. Enjoyed the course. It was a good simple sky-level overview of what is covered in IT topics. I'm looking forward to diving deeper.

By Apurba P

Aug 18, 2020

This course is really helpful to understand the basic fundamentals of IT. And this course is also encouraging enough to push further. awesome.

By Samir I N

Aug 3, 2020

I had an awesome experience and learned a lot of things,Even there is a lot of myth about it industry and right now those are all clear to me.

By Deleted A

Jul 30, 2020

This introduction from google and coursera is phenomenal. I knew i needed to go back to school and this program makes it easy and affordable.

By CARLOS E A B

Jul 14, 2020

One of the best courses you can take in courses in coursera, amazing practices, professors and helpful tools in a wide outlook of the IT field

By Audrey C

Jul 10, 2020

This was a good course that provided exactly what was described. I'm happy with the outcome and excited to take more IT courses through Google

By H R S

Jul 10, 2020

It was a very effective course and it is very fundamental course for those who are willing to be an IT support professional. Overall enjoyed !

By Kristen B

Jul 3, 2020

I really enjoyed the course and learned a lot of information and I’m excited to move forward and potentially take other courses in the future.

By Amaru M

Jul 1, 2020

This course has taught me a lot of valuable information about computer systems and it has also helped me reinforce my customer service skills.

By NIKAM D R

Apr 26, 2020

One of the Best Courses that I have come Across till Date. It is highly beneficial for Young Aspirants to Learn from. I Strongly Recommend it!

By Prateek S

Apr 19, 2020

This course give us clear fundamental idea about a Technicall support fundamentals that is required for a IT Support at entry Level of career.

By Md T

Oct 5, 2019

I have never experienced such an amazing way of teaching. They have cleared all my confusion, doubts that I have gone through in my graduation

By Arlyne P

Jul 9, 2019

The course is easy to learn and the topics discussed are easy to catch up and understand. I love Googlers who taught us their experiences too.

By Deleted A

Feb 19, 2019

Excellent course whether you are new to IT or if you just need a refresher. Love the Quick Labs and look forward to learning more about Linux.