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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

RK

Sep 12, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

SS

Feb 3, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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5926 - 5950 of 10,000 Reviews for Technical Support Fundamentals

By Joel G

May 20, 2021

Muchas gracias ante todo por la dedicación por trasmitir y empaquetar de una manera cronológicamente simple y entendible. Gracias!

By Roshan M

May 9, 2021

A beautiful course with interesting activities and clear explanations. It has helped me in diving deep into the world of computers

By Tejaswini C

May 2, 2021

I ENJOYED THIS COURSE A LOT. COURSE IS VERY INTERESTING TAUGHT ME MANY PRACTICAL REAL WORLD SITUATIONS. IT IMPROVED MY KNOWLEDGE.

By Carlos A R A

Apr 28, 2021

It's a great way to start off. It provides with enough information to get acquainted with the industry in order to continue going.

By samarjeet s

Apr 9, 2021

I love this course its toooo amazing. you are gonna learn many great things from great peoples.

go for it without a second thought.

By LAM K F

Mar 9, 2021

Learn about different areas of IT, like computer hardware, the internet, computer software, troubleshooting, and customer service.

By Aqilarik N

Mar 1, 2021

The explanation of each instructor was easy to understand. Many very useful tips to apply in a career as an IT Support Specialist!

By Kushal B

Feb 14, 2021

This course gave me some good leads on how to approach users in everyday life and how to further enhance my skills in the IT field

By Donald C I

Jan 18, 2021

Great course to get started. Learning the fundamentals will allow you to jumpstart your career in whatever you choose to do in IT.

By Rijin J

Oct 21, 2020

This course was really awesome for me i enjoyed and learned a lot of new things , i am sure it will be very helpful for my future

By Seth M

Oct 6, 2020

I would definitely recommend this course to anyone with a curiosity or passion for IT. The instruction was personable yet concise.

By Shabi A

Oct 5, 2020

I like this course very much everything which is taught in this course was awsome and how to setup the modules was very impressive

By John V

Sep 2, 2020

This is a very good intro for the course especially for people like me who are new to tech and would like to shift to this course.

By Michael J N

Aug 26, 2020

I learned alot, taking the classes have really opened my eyes to all the branches of IT and technical Support.

Thank you so much!.

By Marcos S

Aug 22, 2020

This is a great course if you're new to computers and networking. Enjoyed the refresher and will continue building my skill level.

By Hans b c

Aug 11, 2020

Buen curso para retomar conceptos un poco olvidados si tienes cierto nivel y ademas buen punto de partida para principiantes en IT

By Maxime T

Jul 30, 2020

this course really open your eyes to the new technology word.

it is precise and clear and easy to grasp in short video by experts.

By Yueyang Q

Jul 28, 2020

Great for the beginning of the IT support Certificate. Still need to learn more about the detail in each field. I like the course.

By mikesspaghetti

Jun 27, 2020

I enjoyed it. Helped learned what i would like to do in I.T and a better understanding of certain I.T i didnt have a firm grasp of

By Anthony U

Jun 16, 2020

I learnt a lot through this and i believe with what i have learnt, i will be able to support Customers efficiently, thanks Google!

By Allison B C

Mar 15, 2020

Very interesting. Good start for someone who knows very little about the knitty-gritty of IT but wants to learn more, like myself!

By Joshua S

Jan 31, 2020

good introduction for those that are new to technology, and even those that are experienced, may remember a few things they forgot

By Edward K

Dec 23, 2019

This course is a phenomenal for those looking to learn the basics of Information Technology, computers, networking, etc. in depth.

By Gabriel O

Dec 1, 2019

With lectures from a rich level of experienced professionals, this course has knowledge in it no matter what you think you know...

By Shivam

Nov 5, 2019

This course helps a lot to revise or learn the basics. Google and their engineers do their best and provide good quality of stuff.