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Back to The Manager's Toolkit: A Practical Guide to Managing People at Work

Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

4.7
stars
4,033 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews

PP

Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!

JG

Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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951 - 975 of 1,198 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work

By Mike L

Jun 4, 2020

Overall useful, helped to understand both the actions of those above me in my organization as well as ways to approach those below me. As a person that rose to management with no education in this field, it was interesting to see an academic approach.

By Natalia H

Aug 6, 2020

It was a great management course and I got new knowledge. The only thing I could recommend to add more practical assignments, not only tests and for some professors to speak with less strong accent. But generally, I'm happy that I took this course.

By KVRN R

Jul 13, 2021

This course covered all topic which are required for a Manager to handle in his professional Life i.e Leadership & its types, Dicision making, different theories and Performance Management and evaluation methods and Conflict Management methods.

By Prajwal B M 1

Sep 23, 2020

The whole course is designed in a very engaging manner. It provides an opportunity to engage with the subject material in a much closer way. It also gives us ample space to think for ourselves and understand how others think.

By Joy M

Nov 6, 2022

This course refreshed me from all the previous trainings I have attended on Management and Leadership. It is good to know that several theories were applied in my current role as HR Manager. Thanks for sharing this to us.

By Chan Y J

Mar 13, 2020

The course serves as an introductory session to various management theories, loaded full of scholarly journals for those who wish to dwell deeper into each sub-topic. Overall, it can be very useful freshly minted managers.

By Zinat S

Oct 5, 2021

The course was very well constructed and gave me important tools as a line manager. However there were some minor typos and mistakes in the text that can be easily fixed in order to provide a smoother learning experience.

By Nagraj N

Jun 23, 2018

Thank you very much for your extensive, comprehensive yet briefly course offered by you.This adds confidence to my practical knowledge, tuning up and provides a demonstrable certification from your esteem organization.

By Amin M a K a A M G

Mar 9, 2022

I found the course to be relatively challenging and therefore it kept me engaged with the content and wanting to learn more and more. I would recommend this course to further understand how to manage people at work.

By Denitsa P

Aug 2, 2020

The course was very interesting and well structured. The lecturers were very competent and the topics were presented nicely. I would appreciate more practical examples, i.e. how some of the recommended technics for m

By Shivani g

May 18, 2020

An Excellent course, And I actually enjoyed the quizzes as it gave me an opportunity to apply what I had learnt. I have never considered doing online learning before, but now I am on the look out for my next course!

By Blessing R

Aug 20, 2019

Insightful and challenging course. I would certainly recommend it to all new managers. It’s strength lies in the wide theoretical base that the course draws from and that you can adapt it to suit your environment.

By Federico A

Oct 1, 2019

Good content but not always very well conveyed. At times I had the feeling the support material was a little bit "unprofessional" or rushed in its preparation. All in all still a good course anyway.

By chriselda A

Nov 6, 2020

i enjoyed this course very much. i was pleased that one of my tutors used powerpoint presentations to read that help me a lot to understand the topic that was being discussed even more.

By Thomas A

Nov 19, 2020

Great course overall and I loved the videos and the condensed content.

To improve, the authors and lectures might want to check their slide decks and include a couple of visualisations.

By Bushra A

May 26, 2024

100% Informative, vast knowledge of several useful terms, complete guide, amazing tutors, one drawback is that it has loads of grammar and spelling mistakes. But definitely worth it!

By Felisha

Jun 7, 2017

Enjoyed this course thoroughly. However, it was hard to understand a few lecturers, others made it so interested you understood immediately. Definitely will recommend this course.

By Monique M M

Oct 24, 2024

The Managing Toolkit course is super helpful for handling conflicts at work. It teaches practical skills like active listening and teamwork, while promoting a respectful culture.

By Florian A

Apr 1, 2020

Very good course to gain a good overview of the topic, however some resources that are listed in the reading section can not be found following the provided links like in week 6.

By Lukas V

Apr 23, 2022

Most of the chapters are full of usefull information.

But the last one was a bit superficial without deep information about how to actually deal with conflicts nor any framework.

By Gabriel J

Dec 23, 2020

Ok, it was a good way to learn manage conflict for example, leadership, motivation, all that stuff shows an interesting point of view, of course based in experience and theory.

By Алё, А

Jun 11, 2020

Thank you for opportunity to share your point of view on different HR procceses, its nature, differences and ways to managing it. So broad, friendly course with nice speakers.

By Andrés W B

Oct 3, 2022

Nice refresher for a Manager. A bit more hands on lectures instead of remembering names should be targetted though to make the course a bit better, but recommened anyways!

By Susan K

Oct 28, 2018

Good content that I can put into practice immediately. There are numerous typos and grammatical errors in the assessments, which make this educational institution look bad.

By sujata r

Jun 10, 2019

I loved the course.The best part of each week of the course was the long quiz.I also enjoyed the two -question test after almost every chapter.I have really learnt a lot!