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Back to The Manager's Toolkit: A Practical Guide to Managing People at Work

Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

4.7
stars
4,033 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews

PP

Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!

JG

Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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1151 - 1175 of 1,198 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work

By José E A B

Jan 24, 2021

The Lesseons was great, but it wasn’t accurate and some very slow, non-aggregating cases and some week 5 links were out of date

By Alex A

Aug 24, 2020

Useful content but a very boring teaching style... Needs a better rhythm and more dynamic exercises to practice what you learn.

By Bethany D

Jul 2, 2023

I was disappointed with the level of grammar and sentence construction in the quiz and assignment sections.

By Arkadiusz K

Dec 17, 2022

A handful of useful information, however all of them were lectured in superficial manner.

By Greg C

Sep 4, 2020

some charts on the presentation would be a good reinforcement to the course information.

By David W A

Jun 7, 2020

Not a particular engaging course, and not helped by typos in notes.

Informative.

By jakob H

Nov 29, 2019

Did only the quizes and still passed the course - not a very high level

By Gina F

May 27, 2020

Not as good, engaging, or thorough as University of Michigan's.

By Samuel O

Jun 10, 2017

Plenty of great information that will help in the work area.

By Larissa K

May 24, 2024

навыки структурирования процесса управления командой

By Randolph S

Feb 13, 2024

went over a lot of stuff that is common knowledge

By Jonathan G

Mar 11, 2018

very engaging course. I learned a lot.

By NORAH F A A A N F A A A

Aug 7, 2022

صعبة جدا لمن لم يتقن اللغة الانجليزية

By Joanne K

Apr 3, 2020

A bit too uninteresting and too basic

By ESTEBAN S S

Apr 21, 2022

Me hizo falta mas herramientas

By Abdessamad L

May 18, 2021

Can I get a certificate?

By Rosa M

Aug 5, 2022

great

By Suraj B

Jun 19, 2021

good.

By Daniele D P

Jun 3, 2020

This course was my first in Coursera. I have to say that the format is really good, with a mixture of videos, papers to read and quiz. But in this case, not all was good, and I think there is a huge lack of organization. In particular, there were a lot of paper so long and complicated. Probably it would be better to integrate/divide with some videos. Also I found some parts very academic: why we should remember all the pubblication so detailed? In the end I found less praticatal then expected. I will not buy the certificate, I am sorry.

By Michael S

Sep 13, 2020

Can't recommend this course.

It rarely manages to fill concepts with practical or real life implementations and examples.

Reading material is sometimes laughably bad, always provided with no clear objective as to what the aim is (one chapter links to an almost 200 page document). Videos contain outtakes and leave the impression that the first take that wasn't completely jinxed was used. Material contains many typos and generally leaves the impression of being quickly thrown together.

By Oleguer V A

Mar 2, 2023

If you are experienced or with some economics background much of the stuff is very basic knowledge (Utility Theory, Behavioral Economics..).

The course might be interesting, but too many basic concepts made it boring as most of them were already known.

Also I believe that it gets most of the old behaviours of traditional universities: a lot of theory, very small orientation to practice.

It was not the actionable course that I was looking for.

By Brendan M

Jun 24, 2021

This is at best an introductory course, to familiarise yourself with some key aspects of management. I had expected something a little more detailed or at least fleshed out. Most of the value of this course can be found in the additional reading sections. The video content is almost wholly redundant, and is of a standard that fails to keep up with most amateur YouTubers.

By Pavel D M

Sep 26, 2021

It is okay for if taken without certificate. Paying for this content is not worth it. Full of gramatical errors (okay, maybe it is not important, but come on, you are paying for what is supposed to high quality course); same/similar information is provided many times in the form of pptx/pdf/docx files which then is repeated yet again in video materials too. I

By Katharina B

Feb 9, 2020

There was some very interesting content in this course, however: I strongly feel that the reading should be updated. Also, a very annoying thing: the many spelling and grammar errors in the quizzes at the end of each week that sometimes make it difficult to understand the intention of the question.

By Erica S

Nov 23, 2021

The beginning sessions were helpful and I learned a lot, but the quality of the course seemed to lessen as it progressed. The final quiz had many careless errors in it and was pretty obviously just thrown together.