I think is the best way to udertand how the machines we used every day woks and how can you deal whit little stragles, you have and now you can do it better no just restarting the computer.

Although i have been in IT / Tech for 20 years i thought i would take this course simply for some more certification. There were some things i had forgotten and it was a very good refresher

This is a great course, I enjoyed the instructors and the layout of the lessons. It did not feel overwhelming or mundane. I wish all classes were like this; straight to the important stuff.

i am very well enthusiastic and being dynamic learning the fundamentals. it is made possible to me because of the best faculty helped train us. so very thankful to all teamates of teachers.

This course was a great course to get me back up to speed on a passion that I lost years ago. I've been blessed with an opportunity to change careers, looking forward to getting certified!

Nice videos & generally easy to navigate! QwikLabs support helped me with an access issue I had to the labs. Overall I found this a great introduction course. Look forward to learning more.

This course was informational and easy to follow. The periodic quiz's really helped to highlight the important "take away" information and helped prepare me for the final graded assignment.

This course was amazing, it taught me some much. I love the way it is well put together. It doesn't matter if you've never touched a computer, this course makes it easy to follow and learn.

This is an amazing course. I have enjoyed every single subject and I hope you will enjoy as well. I cannot thank enough the google team and Coursera that put this course together. Thank you

The course was so on point. It is beginner friendly. Now I am so excited to work in IT world. I have had similar lessons in the past but none gave me the motivation I got from this course.

I think this is a good course that gives one a foundation in IT. The format , lectures , and testimonials are good and help beginners and returning students stay engaged! Good Job Google!!

Excellent course I ever read. Thanks to Google and all the course developers for focusing on teaching the people around the world about Information Technology.

Best regards,

Gomati Mohanty

I don't have a lot to compare it to since this is my first online learning experience, but I found it to be highly informative with great and easy to follow instruction.

Great Job! 5 Stars

The course is easy to learn. The instructors are so amazing that teached us so simply and friendly. Google shows that in every person that is working with company is kind and professional.

This was a wonderful experience learning through Google professionals through Coursera. I can't wait to go through every single course and obtain my own professional certificate for each!

I feel gratitude to Google for this course which truly starts at the beginning and is a great help even for the everyday user. Fingers crossed as to career aptitude in the courses to come!

This course is very informative and it gives the average person if you have computer skills or not the basic skills to get started in the IT world as long as you have the passion to learn.

Enjoyed this course overview of the fundamental skills in IT support. The course instructors are from all walks of life with unique stories to share. Looking forward to my first job in IT.

This course is great if you have no idea what to expect as IT support. However there is so much more to learn so I recommend taking the other courses as well this just covers the basics

I thought it was super informative and the knowledge was easy to digest. I loved the diversity of instructors and the practice tests to keep me on my toes. I'm excited for the next course.

The information provided with sublinkreadings and the videos are easy to understand and set by step processes.

I have learned more than I thought I could. I hope to learn more from google.

Thank you to Google, course instructors, Coursera, DOST-Caraga for offering and sponsoring the course respectively. I learned a lot from the course. It was a very good learning experience.

It's a start, Its not an accredited course also its not $40-60K either.

Its a starting point, if your interest and you want a taste of IT to see if this is for you this is where you start.

Amazingly detailed cover all the IT information that you need to know. Good for people who flash start in IT field and also good for restore their knowledge back who already in this field.

Great introductory course that really sets the foundation of what is to come and be expected of an IT Support Professional. I'll be recommending this to as many people as I can. Thank you.