I feel like this was a good introduction to IT support. It made me feel like I'll be able to complete the specilzation and I look forward to doing so.

This course is excellent and I now feel confident that I can learn the necessary information and gain the skills needed to have a successful IT career.

mehnn.. this course is a lot to learn especially if you are much focused on gaining the required skills and not just certification. thanks to the team!

This course has been amazing!!! It has awakened in me the desire to continue deep learning in the Tech area!! I am very excited to continue learning!!

I've learned a lot from this course from starting a computer to building/assembling a CPU and I'm looking forward to learn more on coursera and google.

im very impressed and satisfied with how the structure of the course is so far. information explaned very easy with videos describing info and details

This course was perfect to just getting into the world of IT! I found it very helpful and only made me want to continue pursing this career even more!

A wonderful course. Actually, the type of course I was looking for. Everyone associated with this program should be proud of what they've put together.

Awesome, awesome, awesome! So much valuable information. Especially with how a technical interview goes and how to prepare for it. Definetly worth it!

Best online course I've taken in a long time! Plenty of hands on work projects. You can't read about technology and learn it. You have to work with it.

This was a pretty interesting course. I am planning on taking a few other courses offered. I would recommend Coursera to anyone who is interest in IT.

Great energy from all those doing the instructing. Clear and clean delivery. An easy and relatively gentle introduction to a complex field. Thanks!

I thought the course was very helpful overall with introducing all these new elements that are essential to being a successful IT support professional.

Great intro to the field of IT!

Touches on a wide range of topics to prepare you for subsequent classes.

And you actually get to do some 'hands on' stuff

It feels great to have my first certificate on Coursera. The learning pace was just right at the labs were great. Thank you DOST, Coursera, and Google!

Tudo no curso é pensado para você aprender e compreender as lições com dose certa de teoria e prática. Instrutores muito bons e que sabem do que falam.

Muy buen curso, el contenido es muy entretenido y esta explicado muy bien, excelente calidad de video y sonido y los trabajos prácticos son increíbles.

The course was fantastic! I learned more than I could have imagined. This is both a great refresher and initial course for someone new to IT Support.

En lo personal no tenía idea de hardware como el CPU y la RAM, por lo tanto es un uen curso si se está iniciando en cero en el mundo de la tecnología.

This was an amazing learning session for me.Now I am able to go through the problems and encounter them easily by the knowledge gained by this session.

Amazing course, very interactive and super helpful. I only wish I had started sooner but its never too late. Can't wait to start and complete the rest.

Fantastic introductory level course which covers the fundamentals of bother technical and customer support. Paced out well to be completed on schedule.

Learned a lot about the basics of technical support somethings I never knew, but was glade to learn. Great course work and learning tools through out .

Great course for those entering IT for the first time from other careers or wanting to improve on an existing IT career. The labs were helpful and fun.

Highly informative! Great for novice or semi-experienced user. There is something in this course for everyone. It was a pleasure learning the material.