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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

TR

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Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

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5051 - 5075 of 10,000 Reviews for Technical Support Fundamentals

By Deleted A

Nov 15, 2020

The best course website out there, i was looking for a good IT Support course that was from a known and respected company and had a low cost also

By KEMAW F

Nov 10, 2020

I earned the IT technical support fundamentals from Coursera online in a short period of time. Thank you google IT and the Coursera instructors.

By A L

Oct 25, 2020

Once I dedicated the time to the urse it was really good. I did have a couple of issues doing the labs, I just needed some patients with myself.

By Nate A

Sep 21, 2020

I really enjoyed this course, even though there was some confusion towards the middle but that is why you must reread everything more than twice.

By David S B

Sep 17, 2020

Great way to learn the best contents!

Makes you learn in a kindly way and keep looking forward to start next level in the IT Support Certificate.

By Ryan M

Aug 27, 2020

This course is very good for a beginner.It reminded me of a few basic things I had forgotten and also it had me touching areas I never did before

By Christopher H

Aug 22, 2020

This provides a great overview of what you are going to be looking at as an IT Support. Im also glad this is accessible to review in later dates.

By Kobby S

Aug 22, 2020

The Technical support fundamentals has really explain to me complex things i didn't understand I look forward IT Support Professional Certificate

By Tatiana M

Jun 22, 2020

Learned so much with this course! Love how everything is broken down so well, especially for those of us who have no experience in the IT field!!

By Sergio M J

Jun 18, 2020

Excelente curso, y muy completo. Definitivamente se aprenden nuevas cosas, además de reforzar conocimientos ya existentes.

Totalmente recomendado.

By Danielle T

Jun 12, 2020

Great entry level IT training and knowledge. I am super excited to continue furthering my education and I am no longer afraid of online learning!

By Alexis F

Jun 4, 2020

I like the way the course has been structured, specially, the way the concepts are delivered in an ascendant level of difficulty. Great job guys!

By Lisa K

May 22, 2020

This course was excellent. I learned a lot. The videos and the supplemental readings were very informative and helpful, and so were the labs.

By Dennis G

May 14, 2020

Really interesting course, gives you the basics of IT and shows you parts of the IT field that one can dive into and then make a career out of.

By Yung-Ju H

May 7, 2020

I love this Google Coursera that gives me right direction in my IT field and gives me a chanve to begine my entry level IT career. It is awesome!

By Franyer B

Apr 2, 2020

Great course with great quality videos and awesome instructors, I don't regret to take this course, I'm just happy that I took it and I passed =)

By Kumili H

Mar 23, 2020

This is the best online course I have enrolled into. The instructors are very well experienced and delivered maximum content within small videos.

By Salonia B

Feb 22, 2020

I love this course. It was a lot to learn. I love how in dept it was with the information and how everything was broken down over and over again.

By Will H

Jan 29, 2020

Excellent introduction to technology - the ever-changing variable. Always expect new material - it is added every month as new tech is developed!

By Aden H

Jan 11, 2020

WOW, this is such a wonderful, well put together education package, I have really enjoyed and this will open the gate of more.

thank you very much

By Subodh V J

Jan 8, 2020

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge.

By Francis X O

Oct 25, 2019

Oh my God, this is fun learning new things and the right place is this. I have learned new ideas, new things and they will forever be part of me.

By David E

Aug 22, 2019

I love the whole format of the course! Also easy to understand with the videos spot on making the course fun and clear to retain the information!

By Jeremiah W

Oct 24, 2018

Great introduction to the IT world. This is a easy to understand course that will give anyone a basic overview of what the IT world has to offer.

By aaaaaaaaaaaaaaaaaaa

Oct 21, 2018

I thought this technical support fundamentals course was awesome, I got refreshed again about several IT concepts and it was very understandable.