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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TR

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Very enjoyable forums, videos, and interaction as a whole. I have taken similar classes in the past but the way that this course works makes it so much easier for me to be interested and stay focused.

JC

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Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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6101 - 6125 of 10,000 Reviews for Technical Support Fundamentals

By Mikey S

Feb 11, 2021

This course is awesome. It gives the basics and teaches how the foundation of IT Support is laid and how it works. I love it!

By Evan C

Jan 24, 2021

Taking Technical Support Fundamentals gave me a refresher on what are the basics of networking and the history of the internet.

By Morris M B

Jan 7, 2021

A very good course and very qualified trainers. My expectations were fully met and I hope to apply my newly acquired knowledge.

By Lucas L

Dec 11, 2020

It's a perfect door for the ones that have a low or no level in IT. It's well explained and made for people that want to learn!

By Danielle D

Dec 6, 2020

I have learned so much and i am looking so forward to continuing my education in tech. Thank you so much for this opportunity!

By Mayco J

Nov 1, 2020

I felt like I was in an academic environment and the content was done at a professional level that one would find at a college.

By PATRICIA A E P

Sep 26, 2020

LOVE IT!! Easy to understand, tasks and videos super helpful and the instructors are very clear when they explain all concepts.

By Linkie N

Sep 25, 2020

i truly enjoyed being part of your program. I am definitely going into IT in the future, as i am currently pursuing Accounting.

By Harpreet S

Sep 9, 2020

Had fun doing this course and got to learn a lot of new things. The way the course is presented and structured is really great.

By Piyush P

Sep 6, 2020

It was a great learning process , glad I did it . The instructors are amazing and I learnt a lot . Thanks coursera and google .

By Oluwatomiloba A

Sep 4, 2020

Totally enjoyable and practical! I loved it from the beginning to the end. Great work and thank you Google and all instructors!

By Kazi K

Aug 8, 2020

It was amazing course to me. I am very happy to see congratulation message. Thank to Coursera to give us a great opportunities.

By Dan B

Aug 1, 2020

Great course! Wonderful instructors, fantastic material. This course is very valuable to students at every level of experience.

By Wendy H

Aug 1, 2020

I really liked the instructors and employees comments sprinkled in throughout the modules.

I also liked the quicklabs projects.

By Allan O M M d O

Jul 18, 2020

This course has introduced me to the IT world, I am really willing to learn more and more of this incredible and huge IT world.

By Robert S

Jul 5, 2020

Great starter course. Videos are interesting and not boring and some great interactive elements for some hands on learning too.

By Michael E

Jul 4, 2020

Great course! All the instructors were great. I really enjoyed this course and will most definitely complete the entire program

By Antony S C

Jul 3, 2020

Beautiful course where you get to know every basic functioning of computer and networking.

Good for you if you take the course.

By Aditya D

Jun 26, 2020

The instructors are really expressive and that helped me to follow the course meticulously. Looking forward to the next course.

By Mona C

Jun 17, 2020

An excellent introductory course for software support. I love that it assumes you have no experience with computers whatsoever.

By John T S

Apr 14, 2020

I like that I get to learn new things that I haven't learned before like this new knowledge that I'm add to my learning skills.

By Shashwat C

Apr 10, 2020

This is an Awesome course. I have learned a lot of new things. If you love learning new things in IT then this course is great.

By Carlos F d l T V

Apr 5, 2020

I learned a ton! You get a lot of info, but very well though and with very good tools that help you consolidate that knowledge.

By DJIBRIL C

Mar 3, 2020

This course helped me to discover the world of technology, with its bests talented specialists .

Thanks to Google and Coursera.

By Suniti K

Feb 12, 2020

This course helped me to understand the architecture of a computer system. The lectures are well explained and easy to follow..