I really liked the content of this course, and the only reason I'm not giving 5 stars is that in the most difficult of subjects (Active Directory), there was not enough "hands-on" opportunities. I know there are a lot of people like myself, who are kinesthetic learners who need these opportunities to better understand a difficult concept or system than what we get from a short video and some confusing quiz choices. All in all, it was a very informative course and I look forward to my last chapter in this series "IT Security: Defense against the digital dark arts".

This course was difficult for me to get through, mostly because of the dense material. However, by the end of the course, my peer reviewer reflected on how I was clearly an active professional in the industry...and I am actually a stay at home mom with no prior IT work experience. I worked in the film and theater industry before. So my recommendation would be, no matter how much of a slog this course is to get through, you will definitely walk away with a firm grasp of the concepts and language you will face in a real work environment.

I really struggled with this entire course (Course 4) and it’s because I was so bored with the presentation. The wording on the quizzes was sketchy and even when I answered correctly, more than once, it was still marked wrong – which contradicted the lesson. Some of the labs didn’t work and gave error messages. And what bugs me about that is that this is an IT course, but rather than fix those issues, they were marked “optional” labs. This course was disappointing overall, but I did learn a significant amount of information.

Highly recommended for people who hope to learn about the beauty of centralised management - using commercial or open-source solutions to lighten the IT person's workload, hardware lifecycle - teaching you to be a IT manager, back up solutions - safeguard your data and even coming up with a disaster recovery plan - know the drill when situation happens. Although the course is pretty intensive as it requires a whole lot of detailed reading, covering the keywords and making you understand the difference between one another.

The instructor was great, took the time to go over the topics and explain them in a manner that was easy to digest, also had a good sense of humor. But the 1-star reduction comes from some the qwiklabs that failed to work. Specifically the ones dealing with active directory. For people who wish to learn active directory, having the qwiklabs would be essential as not everyone can learn or find the time to learn a virtualization platform and install Windows Server to learn at home. Otherwise good job.

The course in itself is pretty great. I would recommend doing all of the optional labs. Peer-graded assignments on the other hand are terrible. I understand the concept, but many individuals do not grade by the rubric and grade harshly based on personal opinion. The grading scale is also skewed a bit to which receiving just "Average" ratings instead of "Above Average" will fail you for the assignment. The "Average" ratings should imply the standard passing requirements, not the failing ones.

In all honesty I really liked this course but feel like more can be done. The active directory section needs work, Probably more virtual labs or split the sections and give more quizes after 15-20 mins of videos. going through an hour worth of videos all about different topics and getting a 15 question quiz was really bad. The final was phenomenal and I had fun thinking logically about what a company should do. Other then working on week 4 of the course everything else was good

A couple of the courses were very detailed an involved and gave me literal headaches. But I enjoyed this. The end tasks of you having to write out a review for different hypothetical companies was great. IT wasn't a "pick from these answers" test and it made me actually think and word things for myself. I also really enjoyed Devan (I think that's his name) as an instructor. Something about him really clicked. It didn't feel like he was reading off a script the whole time.

It was a very useful experience for me and the most interesting thing that I learned in this course is to go deeper in the field of information technology and know what is happening behind the scenes through a very important field which is IT infrastructure in general. The moments I struggled with were the abundance of information, especially regarding Active Directory. And of course I look forward to taking the next course in IT Support Specialist certification .

the course itself was good and explained the basics nicely thought it dived in depth extremely fast and its actually a good thing, but on the other hand it should be told that being a total beginner you are not expected to know too much or all about some topics. But in the end its good and especially the tests, I really love the tests, and they make the points of knowledge in my mind connect very well since the test questions were practical and thought provoking.

Everything in this course is Great but I cant give it 5 stars because most of the Qwiklabs do not grade properly or do not work at all. I'm only thankful that they are not part of the grading process in this course and are only used for example purposes and visual/physical learning understanding.

The rest of the course content is in Depth and definitely more than enough to understand the basics and complexes of System Administration and IT Infrastructure Services.

This course was really well done, and covers a lot of ground in a relatively short amount of time. I wish the subtitles/transcript had been edited by a human being because I found loads of errors. A significant amount of those errors used incorrect jargon, changed the meaning of the sentence, or were incorrectly transcribed due to the speakers' pleasant accent. It would make the course more accessible for all learners if the text were accurate.

The course, by and large, is stellar. Easy to listen to presenters with clear concise explanations of concepts. My only concern is the LABS in the later stages of the course were not at all clear or complete. And why were there so many times a course segment that was either just click and continue (no questions or steps to do at all) or labelled as optional? What's the point of putting it in if students have the option to skip it entirely?

The course was very informative overall. Lots of information about Windows PowerShell commands and the Linux command-line. I wish there was more hands on labs towards the end of the course on topics such as backup, disaster planning, system administration, and possibly several sample system administration/consultation videos. Towards the end of the course there was a lot of supplemental reading information and less learning videos.

4.5. There is a ton of information in this course. Compared to the other Google IT Support courses, there is not as much visuals, separate in-video little quizzes. It's a ton of Devan talking to you. While this is probably the most important course for the Google IT Certification, it's quite dense and difficult to stay at attention. Please consider incorporating more user interactive breaks and information reinforcement activities.

As with all of the courses in this program so far, the course is presented well and the material appears to be very beneficial, but the sub-titles are awful. They're incorrect very often and appear to be created by a computer system with no human correction or oversight. I personally read the sub-titles during the initial video overview and then again when I review the material. Unfortunately, its hard to follow when its wrong.

This was a great course, though a little on the difficult side. Part of the reason is because the tools in this course are not used by an average user. For example I didn't know that Active Directory Service comes free with Windows Server evaluation copy. As soon as I found that out I created my own Domain and connected a PC to it in a virtual instance. It helps to try this on ones own to tie it all together.

The true Sysadmin-to-be course. From Platform services, through Web Servers and Database Servers management up till Cloud applications to IT infrastructure, Role based access control and Directory services this course shows you how to manage multiple clients in small-large organizations and master the IT infrastructure in every business. Maybe too detailed on Active Directory and not so much on Web Servers.

Very good course, good job on the videos! I liked learning about all of these important subjects. One recommendation is that the audio in many of your videos (at least the microphone) seems to be going into one ear. It would be easier to concentrate if the audio was set to Mono rather than Stereo because of it being off-center. But I was still able to focus enough and learn the material. Thank you!

Lots of info was covered in this course. I almost feel like it could have been split up into two parts. Maybe that was just my experience but I felt that it was quite a lot to take in and understand. Along with that I feel that the previous course could have focused more on Powershell/Linux exercises since it was difficult for me to grasp the concept from the small amount that were in the course.

Would have loved to have more practical expoure to the concepts and services mentioned, especially the lab on trying out the Windows Active Directory which did not quite work out.

Overall, it was an eye opener to learn about the many concepts, terminologies, services and how an effective systems administration policy could be the deciding factor for the success of any IT enabled business today.

A lot of this information was too big to be covered in such a short time. If I had to suggest an improvement, I would probably suggest making the lessons less specific and more general - in this way, there would be a lot less information to digest at once. In a few of the lessons, each sentence spoken was a new thought with new information given, making it hard to follow along with.

Need some more detailed explanation on AD. Most of the sessions instructor suggesting too many items in supplemental reading. Also supplemental are too advance while studying. Need lab on active directory because previous courses can learn from home system but this one need server OS and need hands on experience like creating new user account, setup domain, applying group policies.

El Curso en general estuvo interesante, el contenido muy bueno, bien impartido por el instructor. Quizás en algunos temas faltó un poquito mas de explicación pero con las lecturas suplementarias se esclarecían los temas tratados.

También hay que señalar que el Curso o el sistema tiene un pequeño error con las calificaciones que espero que Google lo solucione lo mas pronto posible.

Sometimes the information was confusing and difficult to follow. The labs were most frustrating and anxiety-producing. The course is too long and arduous. The IT jargon is overwhelming for someone with little technology proficiency. Overall, the course was interesting and the support was excellent most of the time. The encouragement received when asking for help was exceptional.