Great course.

Overall, highly recommended for the information provided.

Some of the audio in the lectures sounded strange, like the mic was not in the right place.

I plan to continue the IT Support courses, as well as enrolling in future courses from google. I've learned so many things!

This was a much better course than some of the previous ones. It was laid out in a more efficient way for me to learn (not bouncing back and forth beween Windows and Linux, ect) while hitting on many important topics that I am already involved in thorugh my work such as Active Directory.

While the underlying content was useful (and up-to-par with the rest of the courses), I felt like my knowledge wasn't (fully) tested by the end of the course.

Devan was my second favorite teacher in this series, so the 4/5 stars about content (and practical labs/testing) than presentation.

A good course if you wanna scratch the surface and get hands-on with the basics. Don't expect too much out of it. i really like the parts where Active Directory and LDAP are explained, with nice simplicity but I would have have preferred more Qwiklab sessions for AD, specially with GPO.

It would be nice to see more demonstrations, like the one shown for installing OpenLDAP on Linux. It's understandable that these can't be too in depth, but giving learners a little bit more practical exposure to documentation would help make the documentation look less intimidating.

This course was interesting. Coming from someone who has very little knowledge of system administration and IT Infrastructure Services I found it to be a challenge but also realized that there are many ways to go about fixing issues and it's good to always have a backup plan! ;)

the concepts are great but the online practice is in the VM during the graded assessment a better approach would be adding a git repo with instruction on setting up a virtual lab using cloud services or even a separate dedicated course may be i will do that on youtube myself :D

This course is very good as a top level overview of SysAdmin and IT in general. It needs to be updated and more Qwiklab modules should be included which are the best feature of the course. Some of the quizzes can be counter-intuitive so take your time in reviewing the videos.

while the information contained within is accurate and informative the inaccuracies in the transcript and lack of flow and enunciation made taking notes difficult especially with a topic that is as long winded and definition heavy and is as hard to depict using visual means.

I like this course a lot because I think these are skills you are going to really need to use whilst working Help Desk or Service Desk. I just wish that some of the videos weren't crammed and that they made more labs to help with exposure to the practices they're teaching.

Getting through this course sometimes took a lot of willpower and even though I was not all that into all of the things discussed in it, I believe that almost all of them are important and I am happy to have learned about them. All in all a really good introductory course.

Great overview of systems administration. I would love more interactive projects, or repeated projects so you commit the ideas to memory. Also for the final project, after completing, it would have been nice to see variations on the types of answers you could have given.

I felt the video lessons over 8 minutes were too long for both note-taking purposes and processing purposes. I had a hard time maintaining focus during this time and found the large chunks of data confusion. I wish it had been broken down further into small sections.

The open ended written final assignment was better than a multiple choice test in my opinion. I just wish it had been graded by an actual instructor and not peer graded. I would have preferred to have gotten real feedback from someone that's an expert on the material.

Overall this course is great! It gives to you a wide spectrum about System Admin and Infrastructure Services, but at the end, in order to do the last assignment, I felt the course didn't prepare myself enough and instead of motivating you, it kind of discourages you.

A fair amount of information is covered, it is up to you to educate yourself more in this course than in the previous courses. This course assumes that you are the sole IT department employee for an entire company and so it covers material from that point of view.

The course is fine but it might need to be updated. Some of the supplemental readings were outdated and some were evern removed. The labs also need to be checked out as I found some that did not have the information in the software that was suppose to be there.

The course was going at a good pace, I was easily able to keep working on it with not a lot of errors or mishaps, good knowledge overall, kind of bland though, not a lot of excitement to the learning style they use, but I can find my own excitement.

Well done!

It is great course. But more could have been done especially on the size of videos. The videos are too short. This requires to perform several downloads for later view. Other than that, it is a great course with concise videos which are straight to the point.

Liked the course. It showed many practical duties of a system administrator and I was enjoying it while learning how to manage users and how we can restrict their access, and most important of all, we are responsible for the IT infrastructure of the company.

Great content, judging by the number of supplementary reading, a beginner will like take a while to really get everything synced with the theory, nevertheless great supplementary contents as well. Thank you google and coursera for this.

really practical

I must say i enjoyed this course and Devan did an excellent job demostrating enough knowledge on the topic. However, it could be more engaging if there were hands-on excercises than lenghty videos. It would have been a good way to teach the AD lessons.

A lot of great stuff here, really well done for an online course. Only thing I would change is making sure that the labs function properly (for full credit), and perhaps reorganizing the chapters on active directory into multiple smaller sections.

The information provided is great, but the course instructor sounds a little bit monotonic sometimes which makes the instruction difficult to follow. You can really tell he's reading from a script, and the pauses and emphasis are jarring at best.

overall the videos and notes were great, but some of the questions within the quizzes were either totally incorrect (I select a right answer that the system considers incorrect but shows my incorrect answer as the solution...) or just misleadling