Did you ever hear the tragedy of Darth Plagueis The Wise? I thought not. It’s not a story the Jedi would tell you. It’s a Sith legend. Darth Plagueis was a Dark Lord of the Sith, so powerful and so wise he could use the Force to influence the midichlorians to create life… He had such a knowledge of the dark side that he could even keep the ones he cared about from dying. The dark side of the Force is a pathway to many abilities some consider to be unnatural. He became so powerful… the only thing he was afraid of was losing his power, which eventually, of course, he did. Unfortunately, he taught his apprentice everything he knew, then his apprentice killed him in his sleep. Ironic. He could save others from death, but not himself

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliablecomputers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’lldeep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage andconfigure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s ITinfrastructure in the event of a disaster.

This course gives a basic understanding of System Administration, and prepares us mentally in case it becomes one of our responsibilities in a small organization. By no means it was supossed to be comprehensive, but it gives recources, some more useful than others, to at least start us on the right path. I was plesantly surprised to find the Quiklabs all working, well designed and with good intructions. The placement of the Active Directory lab in the course was questionable for me, but it worked very well once it loaded. It was a lot of information, more condenssed than in other videos, and it was all new to me. Only practice will teach us! I enjoyed Devan and appreciate his knowledge!

Many thanks to the teachers, who explained key principles in a clear and accessible way. I appreciated their knowledge, experience, enthusiasm, and encouragement. Thanks to Coursera for providing this user-friendly learning platform. Via regular assessments, I could apply principles I had learned and consolidate my understanding. Help Center staff responded to queries promptly and were friendly and supportive. The knowledge I gained from these courses has boosted my confidence and will serve as a foundation for further reading and practice. I would not hesitate to recommend this certificate programme to anyone wanting to develop their IT and IT support knowledge.

Absolutely love these courses from Google. They go all out - from the videos to the readings to the challengeing quizzes and tests, Google knows how to make creative and fun content for learning. The instructors are the best because they are engaging and fun to listen to and watch. The success videos sprinkled throughout and interviews of professionals in the field remind me why I'm doing this and moptivate me to continue to study and progress in the course material. Thanks, Google and Coursera! Been taking Coursera courses over 10 years now and I wouldn't exchange my expereience for the world! Again, thanks Google and Coursera. You all rock!

This is an amazing course. It will teach you so much on how SaaS, Iaas, and PaaS (and other infrastructures) work. The videos are simple, yet complex and to the point! The instructor is well knowledge and focuses on you learning. Some of the labs and test are challenging, and they don't go much to your overall grade, but DO THEM!!! You will learn from them. Especially from the Linux-based ones. Even though I'm in another course, I'm gonna go back and re-do the labs here just to make sure I completely understand the information. I recommend this class to everyone who needs a complete understanding of how cloud-based infrastructures work.

I wanted to extend my sincere gratitude for the [course/semester/year] you taught. Your passion for the subject matter was evident in every class session, and your dedication to helping your students succeed did not go unnoticed. Your clear explanations, engaging teaching style, and willingness to provide extra assistance when needed were truly appreciated. The feedback you offered on assignments and projects was invaluable in helping me grow and improve. Thank you for creating a positive and supportive learning environment that encouraged us to reach our full potential. I am grateful for the opportunity to have been your student.

I really enjoyed this class and the format it was presented in. For me, I learn and retain much more through an online class due to the fact you can do the course as an ¡§open book.¡¨ This really makes me search for the answer and in return, I retain more information. I found it relaxing to be able to turn the work on the assignments and test at my leisure and when I had the time. I liked the fact you were very clear that more internet research may be necessary for some assignments To be honest, there is nothing that I disliked about the course. I will definitely be taking another online course from you!

This course was very hard, but very informative. The instructor is my favorite out of all the courses I have taken so far in the Google IT Certification courses. He didn't speak too quickly but quickly enough not to bore. He looked straight at the camera to make you feel as if he's speaking directly to you (I know this is psychology but the brain IS an important thing and psychology does matter). Other instructors look away as if they are speaking to a group even though it does not seem to be the case. He did make great nerd jokes that lighten the mental load of all the information he was covering.

Закрито доступ до проходження курсу (до здачі фінального іспиту на курсі 4), після проходження попередніх, написання запитів успіху не принесло.

3 зірки з 5 - моя оцінка.

Ве одно, дякую - 3 з 5 курсів я успішно закінчив.

After 3 courses of the total 5 ones< I've been prohibited to continue study< without any reason or explanation.

THerefore< I'e passed all course 4 lessons and not allowed to pass the fianl course 4 exam.

Any way, thanks a lot, I've got a good experience having obtained 3 among 5 couerse certificates.

Hope, that veterans will get better service on your platform in future.

This is an exceptionally good course!

Even though the labs were optional and ungraded, I think completing them is still an essential part of getting the most out of the course. For example, in the module that shows how to use Windows Active Directory, there is an excellent Qwiklabs lab that runs AD ---- before the material has been taught. I found this approach of 'flipping the lectures' very beneficial, even though it's not popular with everyone.

So far. I have found the networking and sys admin modules the most in-depth and rewarding in the program. Thanks, Google!

Such a great course, I was happy to learn from it, for me the content and instructors is comprehensible and knowledgeable, and what the most interesting part was the last exam where you have to use all what you learnt and put it together to solve problems and give best scenarios for troubleshooting , It feel like you are an sysadmin on site, It was a good experience, and I would like to thank Coursera and Google to let me participate and joint this course, and I am really looking forward to attend and learn much more on the next courses, thank you.

The only complaint I have is the optional qwiklab assignments do not work. For example when trying to update and install a program from linux in the VM instances, it will not allow you to install unless you use sudo, which then asks for the password, which should be the pw generated at the start of the lab. The pw does not work, which means you cannot make it past step 1. Its frustrating, simply because I can write, write, write all of this learning material down, but get little chance to use it in a real world applications. Disappointing.

It was hard trying to get through these courses sometimes but it was never the course itself that was the problem. Life just sometimes makes things like learning new things or doing what your passionate about hard to do. The thing is, this course, this learning system is not like other forms of higher learning. If you get hit with a hard time in life you can still try to finish this will all your progress and the material later. You never really have to stress yourself out about it if you need time to step back from it.

This course stepped up the difficulty quite a bit compared to the previous 3 courses, and at the end I was worried that I hadn't actually learned anything. Then, when I started the final project, I realized just how much of this I truly did learn and was able to apply to the situations they presented. I feel like the subject matter here is very dense, but this course does a great job giving a detailed overview so that it's students can understand System Administration as a whole, then delve into specifics at their want.

Bravo may be considered easy byb some but for some it opened a new door or path to a brighter day and a sense of accomplishment and confidence for those who made need that more than anything to overcome there socio-enviornment that may have hindered them in life it does provide a means to an end at a reasonable price and was a joy and challenging at times rather it was meant to be or by just having to figure thingsn outn and problem solve and use recouses that are outb there and how to find and use such servces thanks

This was definitely one of the tougher courses, but feels really good to finally be through it. The knowledge learned along the way was absolutely great and I know I'll use it regularly moving forward. If I had one point of feedback it would be that during the Active Directory section there were multiple videos (sometimes back to back) that were 10-12 minutes long. While I know I can pause the video to take a break, it would be better if those could be broken up into 6 or 7 minute videos to help break everything up.

One of the best course offered by Google! I learned so much and I feel very confident as compared to what I knew before. It was a knowledgeable and useful experience learning about Cloud services, Active directories, Linux and windows administration etc. Our instructor Devan sir did an excellent job teaching me so many useful and important concepts that will definitely help me in making my IT career, the way he explained things in such an interactive way amazing and helpful. Thank you so much :)

I really enjoyed this course of section ( System Administration and IT infrastructure services ) it's refresh all concepts of AD, DNS, and many more. I can say it was right decision for me to go for Google IT support professional certification, reason the way they organised all aspects related to course material was fabulous and i enjoyed each section of course well. I hope everybody whether fresher or experienced will learn from this and utilize in real scenario to have better IT professional.

I think I have enjoyed this course material, though to be honest I was really scared of the instructor. His talking style was absolutely out of my reach and being a none native English speaker not only his words flowed like hot water but also his speed was so boring that I had to watch every video on YouTube at a slower speed to understand the course material. I would suggest Coursera to add speed controls in the UI to let students have some control on video lectures like this. Thanks.

Challenging and there was a lot of information thrown at you. I had taken systems thinking course in college so prior knowledge help me in terms of knowing how to approach the final project. My experience from my systems thinking course in college last semester helped me because I built a network from scratch, top to bottom. Everything from building the computer itself, a network for business, choosing the software they needed, peripheral devices and more. Great learning course.

This course has a lot of content that is easy to understand. I learned a lot about Infrastructure services and found out that I was using a lot of them without even knowing!

I understood a lot of things that I didn't have to know in my current job that I have always wondered about, like how on earth an IT specialist would know which department someone is in based on their name only! Or which laptop/computer should be connected to which printer based on location!

Great course!

This course is good, but it relies too much on the supplemental readings. I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programmed really kindled my curiosity to learn more using this path. Thank you. Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you

The course was overall great in establishing an understanding of how to manage the needs of organizations based on centralized systems. I would have liked more practice of the nitty gritty to drive home some of the processes of managing users, groups, permissions, preferences, etc. but for the sake of time I can appreciate the streamlined approach. I did really enjoy this course in it's entirety despite it being the most challenging for myself within the program.

This course was really helpful as the job I am applying for has the need for me to manage hundreds of computers, learning active directory and group policy was invaluble to me. I already knew most of the backup module as I complete regular backups myself. I am looking forward to completing the cyber security module as its probably the section I know the least about and hopefully finishing the course to receive the IT Support Professional Certificate.