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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,415 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

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5551 - 5575 of 10,000 Reviews for Technical Support Fundamentals

By Nwigwe K C

Oct 23, 2022

I want to say thank you to the instructors for making the course as simple and understandable as possible, it was really an eye opener.

By Zade Y

Oct 19, 2022

I absolutely loved this course! It taught me a lot of information about the IT field and how to become an amazing IT Support Specialist!

By David o

Sep 29, 2022

Thanks so much coursera for giving me the opportunity to learn and improve myself and also for showing me the great possibilities ahead

By Chinonyerem O

Sep 13, 2022

It was an awesome experience!

I look forward to taking more courses on this space. Thanks to the amazing instructors. THANK YOU GOOGLE!!!

By Holy F

Aug 6, 2022

highly recommend this course to anyone interseted in IT. The program was engaging and very helpful. I was able to learn while studying.

By Chika E

Apr 23, 2022

Absolutely amazing course. Well-spaced and convenient to learn, informative, and easy to comprehend. I am excited about my future in IT!

By Michael G

Feb 28, 2022

IT seemed informative and well structured with a plethora of good content.

Thank you,

The instructors were also informed and encouraging.

By Dario L

Feb 17, 2022

It provides good foundations of basics on what to pay attention and what to learn, and what await us if we decide to work in that field.

By Amaihe K

Jan 27, 2022

am very excited to have completed this program successfully, this course has given me more insight on IT support specialist. Thank You.

By C P

Jan 12, 2022

Great instruction material, easy to follow along and learn. Ability to communicate to groups taking the same course is a definite plus!

By Eric B

Dec 26, 2021

it is a very nice entry to the completely technological inept ( not a bad thing) I would recommend to anyone who wants background on IT

By kunal c

Nov 16, 2021

This was a really good course for legit beginners to know the basic fundamentals like operating systems, networking and troubleshooting.

By Dejuana T

Nov 7, 2021

Great course!! It's a lot of information but with discipline and dedication, you'll finish on time, maybe even earlier than you thought.

By Emmanuel M M O

Oct 30, 2021

The instructors were highly motivating and knowledgeable. The course materials were sustantial and clearly written. It was fun to learn

By Fawad H

Oct 28, 2021

It was a good experience and I feel so good after completed this course. It would be helpful for me in my job and for the future as well

By Hemat S

Sep 9, 2021

it was a great learning experience, it touch a lot of different aspect of computers and networking, software etc.. and how they all work

By Kelly W

Aug 13, 2021

This is a great course that covers the basics of what technical support is and gives hands on activities to apply what you have learned.

By MUHAMMAD A

Aug 2, 2021

This course is Amazing . I will recommend All of the people from World Wide . This course will help you to be successful in the careers.

By Chris

Jul 25, 2021

In my experience of studying cyber security at Westchester Community College, I can genuinely attest that the subject matter is relevant

By David B

Jun 13, 2021

Excellent overview of key concepts, terminology and ideas. The learning modules were varied and kept my attention throughout the course.

By Emmanuel H D

Apr 15, 2021

This was really inspiring and helpful, and I'm grateful to google and the amazing instructors for making this happen. Thank you Google.

By Choon Y

Apr 10, 2021

This course is amazing, it gives foundational knowledge about IT and also technical support. I am excited to enrolled to another course.

By Oluwatoba O (

Apr 8, 2021

A great course that'll help me grow in knowledge and in the practical aspect in my IT field. I haven't gotten my certificate yet though.

By Samson W

Apr 7, 2021

It gives me a glimpse of Information Technology and looking forward to take the next consecutive courses to be an IT support specialist.

By umar c

Mar 16, 2021

I think for a beginner this is a great course to build foudational knowledge, very clear and simple and no previous experience is needed