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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8051 - 8075 of 10,000 Reviews for Technical Support Fundamentals

By Abdullah A F

Jul 16, 2020

One of the best course I ever did in Coursera. I really enjoyed this course. Thanks, Google & Coursera

By Alex A M

Jul 16, 2020

Realmente interesante todo lo técnico para comenzar, y también la importancia del servicio al cliente.

By Harrison S

Jul 16, 2020

Great way to get started in understanding IT, even if support isn't the exact career you're going for.

By Amir A

Jun 26, 2020

This is awesome course which help me to enhance my skills with practical on hand as well as via theory

By Deleted A

Jun 13, 2020

Thank you very much! Videos and detailed information most valuable, I am so excited! Thank you,

Rosario

By Mark W

Jun 12, 2020

I think that course 1 was a great help. It opened my eyes to some very simple and common sense things.

By Hnin H A

Jun 9, 2020

Great@ wow@ thanks alot for teachinical , chats teachers and all teachers in coursera. Salute, sgt Aye

By Raza a

Jun 9, 2020

Very engaging for a newbie on the block with a lot of interesting information, simplified to its best!

By Bryon M D

Jun 5, 2020

Instruction given in very easy to understand terms. Easy to follow and gain knowledge. Thanks Google!

By ENRIQUE C R

May 31, 2020

Course very interesting for me, the assigments and the assesment were direct applications about my job

By Rajat

May 25, 2020

Amazing course and wonderful tutors. Thank you Google and Coursera for this great learning experience.

By IVAN M H A I M

May 2, 2020

Amazing and Interesting Course, can't wait to do the remaining modules. Thank you Coursera and Google.

By Josh K

May 1, 2020

Excellent introduction to IT support. I'm excited to move on to the next part of the Google IT course.

By Luke L

Apr 26, 2020

What a great start to get the brain ticking and the excitement building. I can't wait to move forward.

By Curtis R I

Apr 19, 2020

I honestly learned so much going through this course that i'm able to apply it to my normal work life.

By Imran U D

Apr 12, 2020

It was a nice experience, I learned alot of new things. The Qiwiki Labs were very useful for practice.

By gowtham r

Apr 7, 2020

The course has been really fundamental. Working with Linux, Remote desktop is the new things I learnt.

By Miguel C

Nov 20, 2019

learned alot already. The course is well structured and I am looking forward to completing the course.

By Aronel L

Oct 4, 2019

I love the order they go into the content. Very easy to build upon and keep you excited and interested

By Gustavo M

Sep 11, 2019

Awesome course to learn the basic ideas of what IT does and gain knowledge about how a computer works.

By MS121 M

Aug 18, 2019

I will recommend this course to everyone because its good to have some fundamental knowledge about IT.

By Adilene A

Jun 13, 2019

It has definitely refreshed my knowledge on basic IT skills that are very fundamental in the IT world.

By Thomas H

Jun 11, 2019

great fundamental course. I got a good understanding from this course. I am continuing on to Course 2.

By Rinaldi J

May 11, 2019

Great fundamental course in IT department. You can take this course even you don't have it background.

By Stef T

Apr 3, 2019

Interesting course, covering most of the basic topics of IT Support section, especially for beginners.