Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

Filter by:

7951 - 7975 of 10,000 Reviews for Technical Support Fundamentals

By Jhon C

Aug 27, 2020

exelente curso, me encanto la importancia que se le debe dar a los clientes y a una buena comunicacion.

By AYUSH T

Aug 16, 2020

I am very lucky to get a chance to join this COURSE with help of faculty.

In short i loved this course.

By Kereetsaone K

Jul 16, 2020

It’s a very great course! I loved the part where I had to build/assemble a computer. I love this course

By Jorge M

Jul 14, 2020

Me gusto mucho el curso, tiene un mensaje muy especial que es muy motivante para continuar aprendiendo!

By JAYKIRIT C

Jul 11, 2020

Helped me acquire the basic knowledge of all the major terminologies and the process of their workings.

By BINDU K .

Jul 1, 2020

very beneficial preliminary knowledge on IT Fundamentals. i would definitely recommend it to my friends

By Shafiullah

Jun 23, 2020

it is the best course that i follow in my carrier life, thanks from google that they offer such courses

By Duncan X A

Jun 16, 2020

This course definitely made the world of Information Technology a lot less daunting and fun to embrace.

By Seyhmus D

Jun 9, 2020

The course has been well organised and documented. All the instructor is superb. Thanks GOOGLE. Awesome

By Randy D

May 18, 2020

very informative and a great intro to the iT field. it definitely gets you interested in exploring more

By ESHIKA G

May 14, 2020

Best experience. This is the best online course i have ever done. Thank you Google. Thank you Coursera.

By k191104 A M

May 10, 2020

I learned a lot in this course, I would highly suggest that if you want to start somewhere, start here.

By Nira

May 8, 2020

Provided detailed explanation of each concept with easy examples .

Definitely recommended for beginners.

By Deb A

May 5, 2020

i love that it allow me the opportunity to explore and encourage me to put the test what I have learned

By Kevin O

May 4, 2020

I feel like I learned a lot of basic Info that I'll use to build on as I move forward with the program.

By Santiago P M

Apr 15, 2020

Very good at getting that first foot through the door when it comes to learning about the basics of IT.

By Stanislav S

Apr 13, 2020

Basic info about IT and computing, but if you have never learned it before, it will be helpful for you.

By Erick B

Feb 28, 2020

these classes are worth it ! even if you don't seek a career in I.T. its still fun to learn new things.

By Saleem M A

Feb 21, 2020

I loved this course from the way they explain the info to the diversity and background of the teachers.

By Alvaro H

Feb 17, 2020

Me gusto mucho este curso ya que se reforzaron las bases sobre conocimientos en tecnología informática.

By Muhammad R A

Jan 15, 2020

The course was very good designed, helpful, and informative!

Thanks Google, and Thanks Coursera so much!

By A. K

Jan 12, 2020

This course is a great start in the process of learning IT support! It makes you want to keep learning!

By DHARMENDRA A

Oct 22, 2019

Good for beginners and specially helpful for those who are looking for careers in IT Support. Thank you

By Ian S

Sep 20, 2019

Very cool program, and a great place to being if you know nothing... But you will if you finish this <3

By Lauren C

Sep 2, 2019

It is very informative and a great crash course to peak someones learning in many aspects of computing!