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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8251 - 8275 of 10,000 Reviews for Technical Support Fundamentals

By Alex P

Jun 7, 2020

Obrigado!!!! Pela oportunidade, pelo acesso por auxilio e por ter aumentado meus fundamentos ténicos

By Alec K

May 25, 2020

Great course to begin with for individuals, like me, who have little to no knowledge of the IT world

By esaya j

May 24, 2020

I am so excited to completed the course l will encourage my friends and family to take the course .

By Ashish A

May 23, 2020

Very Well structured , start from beginning and has very broad topics an IT professional should know

By Franklin S

May 20, 2020

Excellent introduction. it shows the basics and elemental to learn in an introduction for IT Support

By Antonio P M

May 7, 2020

Thank you so much. Excellent teachers an content. Im really excited to continue my learning with you

By Harshal T

Apr 30, 2020

It was really good throughout knowledge of all the basic IT needs. I really enjoyed the courese alot

By saksham

Apr 29, 2020

Well Great Experience and was able to inculcate a lot regarding computers and their history. Thanks.

By Sebastian P

Apr 23, 2020

This course is brilliant. It's well built, simple yet rich.

It is a resource as it is an experience.

By Joel A (

Apr 20, 2020

This course was superb! Highly recommended, especially for beginners in IT Support Specialist roles.

By Hassan A

Apr 20, 2020

A very well crafted course to create a good foundation for the upcoming courses in this certificate.

By Paul I

Apr 4, 2020

This is a helpful course and important for anyone who hope to become an IT support Service provider.

By Russell A A

Mar 22, 2020

Very fun and informative, I enjoyed it thoroughly. It moves at a good pace and I took copious notes!

By Leonardo Y

Mar 13, 2020

!Excelent course!

It was an excellent course with instructors who have very good communication skills

By Byron H D

Feb 27, 2020

This is a good introduction to tech support. It's really well produced and the labs are interesting.

By kipa

Nov 21, 2019

its was awesome course and i like how it is been presented and the lecture was also very resourceful

By Douglas B

Oct 5, 2019

I've really enjoyed this program and it has really helped me believe that I can have a career in IT.

By A. A M

Sep 20, 2019

The course was great and it opened my eyes more. I am recommending it to all prospective IT students

By Juan C B M

Sep 10, 2019

It is an interesting course, I enjoyed every lesson and I will continue to learning new things here.

By Flora T

Apr 27, 2019

it was a great skill that i have learnt and will recommendent to anyone who want to have start in IT

By Cesar T

Aug 29, 2018

Easy introduction to those who do not have any prior experience, or to reinforce previous knowledge.

By Nilesh P

May 7, 2018

Wonderful experience with this course. Overall Really like Documentation part. Trainer are very good

By Екатерина Ч

Apr 27, 2018

If you do not know absolutely nothing in this area, it will be interesting. Otherwise, it's too easy

By sandeep b

Mar 15, 2018

This course really covered all fundamentals of hardware, software,os,troubleshooting and networking.

By Daren S

Mar 3, 2018

Great introduction into the basics of how technology works and how it is applied to our daily lives.