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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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8301 - 8325 of 10,000 Reviews for Technical Support Fundamentals

By Raja J T

Oct 5, 2021

I had learnt a lot regarding how to deal with your users by using your skills in technical Support.

By KINGSLEY A

Sep 23, 2021

I am happy to partake in this course and i have really leant a lot... Thank you for the opportunity

By Deleted A

Sep 14, 2021

I am in the technical support field and this training ahs actually added massively to my knowledge.

By Mark L

Aug 12, 2021

Very much worth the time and effort. This really gives you a strong foothold on what is IT support.

By Adarsh E R

May 28, 2021

i will definitely suggest this course for everyone... IT SUPPORT course is worth spending your time

By Osoraa N

May 20, 2021

I loved this course soo much, exceptionally delivered on all fronts.

Thank you soo much , Google!!!

By Terry C

May 13, 2021

I love it. How each instructor explains each topic... very clear. Thanks Coursera... Thanks Google.

By Silas P

May 6, 2021

I enjoyed the course and highly recommend it to anyone starting a career in Information Technology.

By Patrick L

May 3, 2021

Yay! I loved it. I like the way it was broken into short videos that fit my schedule. THANK YOU! :)

By Patrick B

Apr 12, 2021

Videos were excellent and the "hands on" units were pretty cool, especially running Linux commands.

By Abdul r i

Apr 1, 2021

great intro to the it structure and buildiong block for further developmental courses in the series

By TAMIM S F I

Mar 28, 2021

I'm soo happy for this first certificate from Google with this perfect trainers and leaders. wow :D

By Saif M

Mar 26, 2021

very helpful and informative i loved finding out all the different thing you can do with computers.

By Filas D

Mar 15, 2021

I am so happy finishing this course. I learned a lot like Networking, some basic stuff about Linux.

By Helen

Feb 26, 2021

i wish there was more terminal work but im guessing that will be covered later on. Loved the intro!

By Ernesto F A

Feb 19, 2021

Easy to understand videos. Good suggestions of additional reading. Labs have detailed instructions.

By Anthony G

Jan 27, 2021

THANK YOU SO MUCH. Such an amazing opportunity. You should see the smile on my face right now. WOW!

By Jennifer T

Jan 19, 2021

wonderful course! Very excited to move on to the next course! Thank You for all of your hard work!!

By Oscar R

Jan 11, 2021

This course gave me a depth detail of how computers work in a very simple way for me to understand!

By Deleted A

Jan 8, 2021

It was fun learning the history and how all of our technology has come together, it's quit complex!

By Wahid i j

Jan 3, 2021

I have learned a lot in this course... Thanks to Google and coursera to make such kind of courses.

By Thomas E A

Dec 10, 2020

This is a really Great starter course. It has heightened my interest in the field of IT as a whole.

By Abhijit M

Dec 9, 2020

Very much informative course. Learnt a lot of new things and it was fun learning. Great experience.

By Snowchess L

Nov 11, 2020

Simple, great content and easy to understand I ever had for this IT Technical Support Fundamentals!

By Solomon W

Nov 5, 2020

Great Course! Kevin is a tremendous instructor and makes getting started with IT a simple process.