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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9076 - 9100 of 10,000 Reviews for Technical Support Fundamentals

By Marina M

Sep 20, 2020

Excellent course, had a great time learning the fundamentals and going through this content.

By Sohrab E

Sep 10, 2020

Well thought-out course with useful modules. Quizzes and assignments reinforce the material.

By dirtypiko

Sep 9, 2020

Very hands on and made very simple for someone of no technological background to understand.

By Brandon H

Sep 1, 2020

I truly enjoyed this course! I am greatly looking forward to the next one. Thank you Google!

By LOW K H

Jul 23, 2020

This coach will learning some knowledge for the technical problem and how to fix and others.

By FRANS B

Jul 19, 2020

This is a really good course especially if your're a beginner in the IT world. I enjoyed it.

By Mohammad S H

Jul 8, 2020

I am very satisfied to corsera. They teach us about

Technical Support Fundamentals properly.

By ANKIT S R

Jun 26, 2020

Extremely good course which will clear your basics and help you develop interest towards IT.

By Nurlana M

Jun 18, 2020

Thank you for this opportunity to quickly, conveniently and effectively expand IT knowledge.

By harshita s

Jun 17, 2020

Hello, I'm Harshita. I really like this course because every topic is so good to understand.

By Emmanuel A A

May 29, 2020

This is a great course. It has introduced to the right path of IT. THANK YOU SO MUCH, GOOGLE

By The T T

May 19, 2020

This was a learning experiences, had some difficulty, but the tech support was very helpful.

By Stine F

May 18, 2020

satisfied for a person who never learn IT before and its great to learn many new things here

By Payal

May 15, 2020

it was a wonderful first time experience with coursera. i would be looking for more courses.

By Sneha S J

May 14, 2020

I am very grateful that I got such helpful course .This course will help me a lot in future

By KUNAL K

May 6, 2020

Great course with perfect tutors. Thanks google for a course to help head-start in IT field.

By Odeyemi J O

Apr 22, 2020

Learning and understanding basic skills required in the IT world was so much fun. Thank you.

By SREE C D

Apr 19, 2020

Very useful course in terms of basic IT knowledge.It's good that google offered this course.

By Tyler S

Apr 10, 2020

Awesome instructors! This course is very well thought out and I will definitely continue on!

By uzair k

Mar 16, 2020

Outstanding course by Google very clear and straightforward concepts for an entry-level job.

By Ray F

Dec 31, 2019

the content of the module is up to date and the videos are very clear and easy to understand

By Mohammed A R

Aug 17, 2019

Very good and easy start for a very big and broad filed. Step 1 of a long yet exciting path!

By Ron C

Jul 27, 2019

I enjoyed this introduction to IT Support. I found it to be very accessible and encouraging.

By Munir S

Jul 15, 2019

Comprehensive and very well documented . the quiz was a bit confusing as the mode of operati

By Stephan B

Jun 19, 2019

Very easy to understand and a good explanation for everything you need to get started in IT.