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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,478 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VM

Oct 23, 2020

I would recommend spending hours completing your course if your are currently unemployed and have the time to spare time to learn a new skill to improve your career, its precise, easy and informative.

ER

Sep 17, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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9176 - 9200 of 10,000 Reviews for Technical Support Fundamentals

By Yustinus P

Sep 16, 2020

It is a valuable experience and learning for developing my IT Support capabilities. thanks.

By Mohammad S

Sep 12, 2020

Overall, the contents are perfect but a little limited in time and resources.

Thanks anyway.

By Kenneth C

Sep 11, 2020

Very informative and thorough. Thank you Google for given us the opportunity to learn more!

By Lukas L N

Sep 2, 2020

Fundamental notions of support in software, hardware, user interactions and troubleshooting

By Muhammad A

Aug 30, 2020

I thoroughly enjoyed the course by learning new things and skills. Best team of instructors

By DIEGO F V M

Aug 28, 2020

excelente curso para aprender un poco de todo lo que conllevar especializarse en soporte ti

By Manikandan P

Aug 23, 2020

Wonderful course and I'm looking forward for the rest of the courses in this certification.

By Amit S Y

Aug 1, 2020

Its a one of the best course, l learnt lot of thing about IT through this course.

Thank you.

By Thomas d A d O

Jul 22, 2020

Ótimo curso, principalmente para quem deseja entrar no mundo do suporte, super recomendado!

By Edgar A d J S A

Jul 21, 2020

This course is made for everyone, no matter the background. This is really a quality course

By rahul s

Jul 11, 2020

Learnt a lot of new thing about troubleshooting and gained knowledge about new fields in IT

By Terrell T H

Jun 11, 2020

This course has been very informative for me, can't wait to continue on to the next course.

By cristal k

Jun 9, 2020

I love this course! It gave me the chance to learn new things and I really love the videos.

By Daniel A

Jun 4, 2020

A very exciting course that introduced me to many things i cannot wait to learn more about.

By ADARSH Y

May 25, 2020

the course was really very good and lots of knowledge which I gained through it,

thank you .

By Sachin G M

May 21, 2020

I loved this course . It's the most recommended course for anyone who is new to technology.

By Merry E W

May 16, 2020

Provided a great deal of knowledge and skills!! Would continue to recommend this to others.

By Oni A J

May 9, 2020

Its a great course and very helpful for those that want to move into IT Support as a career

By M O S B

May 5, 2020

I got a great opportunity to learn a lot through highly professional instructors of Google.

By Dan R

Apr 22, 2020

Great part 1 intro - will give you the tools to begin a jumping off point to further study.

By T D

Apr 14, 2020

Very good course! Learned a lot of the basics and am ready to continue to the next courses.

By Toriano88

Mar 31, 2020

This is an exceptional course that gives great information on how to start your path in IT!

By Abuobaida A

Feb 29, 2020

Very good course especially for beginner user that doesn't have any experience in computer.

By Joseph G W

Feb 2, 2020

Very good course, would highly recommend to anyone interested in starting an a career in IT

By Diana L

Dec 27, 2019

This is a great course to get a very basic understanding or physical hardware and software.