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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

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9626 - 9650 of 10,000 Reviews for Technical Support Fundamentals

By Diontay J

May 16, 2021

This was an awesome experience for my first time online classing i wish more would join

By Olumide O

May 13, 2021

The instructors made everything so easy and fun. i can't wait to start the next course.

By Jesus C

May 10, 2021

Very good level of the knowledge and good pace to let you know everything step by step!

By Alvir D

May 8, 2021

This is a great course for people wanting to start in the IT field. Highly recommended!

By Klein F

Apr 26, 2021

Awesome Course. It really helps me to refresh all my fundamentals and learn new things.

By JUAN A

Mar 30, 2021

Very helpful and I learned quite a lot of new interesting things I didn't already know!

By SINZINKAYO G

Mar 16, 2021

The course was very interesting and the mentors are very explain clearly the contents.

By Lerato K R

Mar 15, 2021

It was a great experience and good knowledge. I have learned a lot through this course.

By Lanre O

Mar 10, 2021

I am so excited about this learning adventure and a great start in my IT Career journey

By Anderson S

Mar 9, 2021

Não tenho Palavras, Para descrever mas espero um dia fazer parte dessa empresa Linda!!!

By Misael R

Jan 28, 2021

Very informative and a great introduction to what's to be expected later in this course

By Anirban P

Jan 27, 2021

This is an excellent way of learning a course. Honestly speaking I enjoyed and learned.

By mr.carry o T

Jan 20, 2021

i dont know how to thanks you guys for this chance course was so good god may bless you

By Robert P

Jan 10, 2021

very easy to use format, the information was provided in a way that keep you interested

By Vedran R

Jan 5, 2021

Perfect for beginners. Easy to follow and give you ideas in which direction to go next.

By Jack M

Dec 28, 2020

Good course. Especially the qwikLabs exercises. Some videos are probably not necessary.

By Carol W A

Dec 10, 2020

Very clear and informative with a friendly, encouraging tone. Look forward to Course 2.

By María L V

Nov 30, 2020

Muy buen curso, da un panorama completo de lo que es ser un Soporte Técnico Informático

By Matthew W

Nov 28, 2020

opened my eyes to the world of IT and made me very excited to pursue the opportunities.

By Alan F

Nov 11, 2020

This is a great intro class. Google has done a good job communicating the basics of IT.

By Hamza C

Oct 18, 2020

this course was really helpful to me in order to understand the basics of the IT field.

By GURPREET K

Oct 14, 2020

IT was great course made by highly skilled professionals at google. i loved this course

By Beverly L R

Sep 24, 2020

Thank you! I hope to learn more about IP Addresses since it's what keeps me really low.

By Mohammad D

Sep 18, 2020

Very well compiled to explain the topics. The quiz portion is very helpful in success.

By NANN N N H

Sep 18, 2020

It's really great But I have a problem for verifying ID. So I can't get my certificate.