Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
154,568 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

Filter by:

9726 - 9750 of 10,000 Reviews for Technical Support Fundamentals

By Innovator G K

•

Aug 19, 2021

A great course in deed! I l feel confident to start my journey into IT Specialist job!

By luis f p

•

Aug 14, 2021

the reason I gave it 5 stars that it give you the basic of the computer to help others

By Dumisani M

•

Aug 11, 2021

Great course! I've learned a lot of things and looking forward to learn more courses.

By Aref G

•

Aug 8, 2021

Perfect course, especially topics about interacting with customers was awesome! Thanks

By Minh N

•

Jul 30, 2021

I am glad I did this course. It is making me feel smarter each time I complete a week.

By hassan a

•

Jul 23, 2021

It was fun experience in first IT steps. I am looking forward to complete nxt course.

By Marcio F

•

Jul 7, 2021

Excellent course! Thanks to everyone involved and dedicated to creating this training.

By Sanjeet S

•

Jul 3, 2021

The best course from Google for getting entry for new comers like me in IT Industry .

By Jon C

•

Jun 24, 2021

This course is a solid ground for anyone who is starting in. and/or interested in I.T.

By Aftab A K

•

Jun 3, 2021

its better experience in this course but it was simple basics improve to advance level

By Sakiru A

•

May 21, 2021

This course is Great, will advise anyone who is ready to change career to check it out

By Julius K K

•

May 21, 2021

It is a great course that introduces and build foundation for technical support skills

By Maruli

•

May 20, 2021

This course is really awesome for you who wants to start learn about IT field like me.

By Rodney H

•

Apr 25, 2021

This was very helpful towards learning about the IT world. I recommend it to everyone!

By Mark R

•

Apr 22, 2021

The course was done in a way that a beginner like myself could follow along and learn.

By Soo E

•

Apr 11, 2021

Finally, but i have more catch IT tech. going next tech course continue upgrade myself

By Moses E

•

Mar 22, 2021

i am glad i enrolled for this course now i can further pick a niche on the IT platform

By Kevin V

•

Mar 11, 2021

EXCELENTE CURSO, DIDACTICO, ENTRETENIDO , EN LA EXPERIMENTACION SE APREDNDE MAS RAPIDO

By SENAAT3986

•

Feb 20, 2021

i am very happy and satisfied with the course .. Thank you for providing us the course

By Darren B

•

Feb 8, 2021

Fast, easy and a solid view of the real learning that lies ahead. Good starter coarse.

By Gianluca P

•

Jan 29, 2021

Excellent and perfect teachers for easy understanding all the concepts of this course.

By VivianAmadi

•

Jan 12, 2021

I loved it, it was easy to understand with a lot of information about the world of IT.

By Claro G

•

Jan 4, 2021

I love the simplicity and engaging videos in the curriculum. The best 101 class in IT!

By Ravi S

•

Jan 3, 2021

It will interest anyone who has a zeal to learn about computers. Job Well Done( JWD) !

By Maria M

•

Dec 20, 2020

This gives me a good feeling. This gives me a ray of hope through this COVID pandemic.