I love that the instructor has mentioned most of the parts that we need to focus on during this course. I love that they provided us with additional links for things that we may want to dig deeper such as the speed of the USB 2.0 and USB 3.0. Most importantly, I love that the course started with a challenge such converting decimals to binaries. Excellent job!

Pensei em aperfeiçoar meus conhecimentos em T.I e decidi fazer esse curso online da Coursera disponibilizado pela Google. Não acreditei na quantidade de conteúdo que o curso disponibiliza de forma simples e objetiva. Aprendi muito mesmo conhecendo alguns assuntos.

Obrigado pela oportunidade de aprender um pouco mais sobre essa área pela qual sou apaixonado <3

It was very good and covered binary. But I feel as though this was more of a total noob certificate ( No offense ) I was able to maintain and almost 98% grade and finished the course in three days.. Most of it was a recap with a couple tips i didn't know. I'd also prefer you do more cutting and editing than little texts boxes that point out mistakes. Thanks.

What makes this course unique is that it has a number of instructors, but they all seem to have the same passion about IT and how they work. Even though some of the concepts are things you have heard before, the break it down for you to really grasp the concept as if it is the first time you are hearing them. I will entreat everyone to apply for this course.

The basics of IT is fascinating and allows someone who might be a critical thinker to excel at problem solving on a higher level. It also encourages someone who may not know anything about IT but wants a career change to make the change with the easy to understand lessons and videos put together to give a better example/explaination of the material involved.

This is a great introduction to the IT Support Services career field. It will help you decide if this is a career in which you can be successful. The instructors are top notch, and the insights from Google employees throughout the course paint a vivid picture of what the job entails, and the skills necessary to be great in it. I highly recommend this course!

i Think this course was a very good general review for any IT admin. I am an IT admin and I definitely learned a lot from this course. It was very good with intricate details, a lot of definitions, and good people presenting in the videos. I will recommend this course to people I know would be interested. I will definitely keep going with the google classes!

The course is very informative and lets you get a taste of being hands on with real world scenarios. The material feels seamless but packed with all the information you will need to be effective as you start your career as an IT Specialist. I would recommend trying out the course even if you are just brushing up your skills to stay relevant with the times.

The idea of the course is interesting. It focuses on the learner being a user, and making sure the learner is user ready, as if they were to come to and IT specialist themselves. The course hints at specialising yourself in a specific area of IT is common and depending on where you work within the field you will naturally expand your knowledge and knowhow.

This course is the first of a series that aims to prepare I for a role as an entry-level IT Support Specialist. In this course, I have be introduced to the world of Information Technology, or IT. I have learn about thedifferent facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service.

Great introduction to the Specialization and suited for beginners. Experienced. The quality of video's and instructors is excellent. Also, the use of Google's support platforms is a big advantage for hands on practices. I would recommend anyone who is interested in learning more about the basics of using a computer and operating system to take this course!

I am grateful to Coursera for having an affordable option for someone like me who wants to increase knowledge fixing and installing computers and get a good baseline on where they stand compared to the rest of the world. I learned a lot in six weeks and I'm proud to have a certificate from Google to add to my resume. Thanks Coursera and Thanks Google!!!

This course really does help you learn the fundamentals of Information Technology. After taking this course, I can now confidently say that I know how to build, repair, and modify a PC as well as install an operating system along with software. I can't wait to continue learning more in depth and am grateful to Google and Coursera for making this possible.

VERY INFORMATIVE... ONCE FULLY COMPLETED, I FEEL I WILL BE READY TO BE IN POSITION TO EXPLORE MY PASSION IN THE I.T FIELD. THE GOAL IS TO KEEP LEARNING, CONTINUE GROWING WITHIN THE I.T PROFESSION AND PROGRESSIVELY USE THE LEARNING EXPERIENCE TO EXPLORE NEW OPPORTUNITIES IN VENTURING OUT ON MY OWN AND EVOLVE WITH THE INNOVATIVE EVOLOTION OF TECHNOLOGY.

Tive uma experiência única ao realizar este curso, pude aprender uma inifidade de coisas novas e aprofundar os meus conhecimentos na área da tecnologia, é legal ver atividades complexas sendo feita de forma remota, as ferramentas são incrivelmente fantásticas, definitivamente me tornei fã da tecnologia da informação, estou motivado a seguir esta carreira.

The course is perfect for someone who does not even have any idea about IT. The methodologies and examples used to elaborate the terms and ideas in IT is brilliant. Anyone can easily understand the content and idea about the whole course. Actually, everything in this course is very essential to jump start a career in an IT industry. Well done Google Team.

I really like this course because the teaching methodology is good. And since the IT support has lots of practical thing for oneself to be job ready, so this course does that. Also I have seen lots of software and programming online course but this one is the first one I have seen with IT support. Really looking forward to complete this course. Thank You.

In fact, when I decided to enter this course, I did not imagine this wonderful technical level that made me very excited to work in this field. Thank you, Google, for this level.In fact, when I decided to enter this course, I did not imagine this wonderful technical level that made me very excited to work in this field. Thank you, Google, for this level.

People who wants to be a IT support personel or Engneer should have this cirtification at the very bigining of their journey. It will helps to get the whole picture at a glance which might needs a decade to earn this overview to understand What is it actually, How to get success and what is the secrate strategies to become successful in this proffesion.

Thank you all for everything that was taught in these lessons. With more knowledge and information in me i feel like i can do better and go further up and higher in my education to became a great IT support Specialist, but i couldn't do it without the help of you Coursera and your instructors and Google for bringing it all together! Thank you once again.

Great Course! I have learnt a lot how computers work, about HW, SW, the Internet . While I had very limited knowledge of IT when I started, I now have the feeling I have expanded it a lot. The courses are well presented and very interesting, I was never bored, they kept me excited at any time! I am looking forward to the upcoming courses of this program!

I think it might help to give definitions of phrases that will be used at the start of each week's lessons. It got confusing when instructors were throwing out terminology and acronyms without prior explanation. Some I've heard before and need a brush-up and others were new. I think this would be helpful since this course is meant for beginners in IT.

Ce cours était très intéressant, tellement que je n'ai pas vu le temps passé.

Les professionnels sont géniaux, on voit qu'ils sont passionnés. Ils nous expliquent le cours de manière clair et concis.

La plupart des vidéos sont sous-titrés anglais et quelques uns en français.

Les QCM, les simulations et les devoirs permettent de réviser ce que l'on a appris

It was a great experience taking the Google IT support course. It was quite frightening for me to work in the IT industry and I thought I would never be successful. It was easy to understand the course and assignments because the language is simple and clear. I would like to thank all Google employees. I'm ready to start a new chapter in my life... 🍀🍀

From the first time I took this lesson, I've learnt about of things that I've never learnt before, even though i'm currently studying in the IT field. The lesson that I learnt a lot was about hardware. Thanks also for the brilliant teachers in this course, now I've learnt the basic fundamentals for the IT Support. I'm looking forward to the next course.