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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,086 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews

KG

Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.

S

Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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1126 - 1150 of 1,260 Reviews for Effective Problem-Solving and Decision-Making

By Ramachandran S

•

Feb 6, 2019

First 3 weeks content were really light and can be completed in a day. Last 2 weeks some of the assessment questions were out of the video and left for the candidate's assumption. It would have been great, if some other books or Videos from Youtube are referred to provide more insights on the concept. Each of the charts and usages could have been explained much better. Also we can see some editing issues in week 2 video. Also the continuity for the data collection, analysis through charts and change management could have been little more comprehensive. Overall the course content is valuable and if the above points are considered, it would become amazing for the learners

By H K

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Jul 2, 2021

It is a good course but not a fantastic course. It covers the decision making types, group decision making types and pros/cons of each, and also problem solving. Some examples are helpful, some are weak. It would be great to be given an assignment with a group of online people where we had to make some decisions and then described how w made those decisions. Also one of the lessons was on Change management, which while that was a good lesson, that wasn't what I signed up for. Change Management is a course on its own. I would have liked more lessons on decision making or problem solving.

By Aarya D

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Mar 27, 2021

The material was great, the lectures were to the point and well explained although not fun but i don't mind that so long as i learn. the test on the other hand was heavily rote and memory based rather than application based so despite having understood how to apply it i had difficulty passing the quizzes.

Overall it was satisfactory and the lecturer was absolutely amazing at giving examples. It was also short and sweet and i enjoyed learning this new set of skills.

By Quinn R

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Dec 6, 2020

There is no discussion forum and an 8 hour wait between quiz attempts. The first modules contained a helpful mix of audio, visual (text and image) content in lectures and slides. The last modules did not, forcing students to decipher what needed to be learned and applied. Quizzes applied directly to lectures, so nothing tricky there. Overall, this course could have been much better but for the most part it's content was clear and applicable.

By Shailesh S

•

Dec 8, 2015

Concise but too concise I feel. Maybe it's meant for more foundation/beginner level ? Else, need more details. Not just overview.

And, need more involvement/engagement from students, need multiple (randomized per attempt) questions in quizzes, need participation from course producers/TAs for questions and clarifications needed by students (in discussion forums).

By Matheus P

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Jul 12, 2024

O curso é bem básico. Eu esperava que contivesse mais frameworks sobre como definir bem um problema o caminho de ação. Mas na realidade, ele não traz isso, mas explica os diferentes métodos de tomada de decisão e suas vantagens e desvantagens. Gostei mais da parte final do curso porque foi de onde extraí mais aprendizado. Mesmo assim é um curso muito básico.

By Shobham S

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Sep 29, 2020

The course was very brief and to the point. However, faced some technical difficulties in the video where Audio is lagging behind the instructor lipsync. Also, the PPT can be improved more by providing more examples on the PPT or at least a little more explanation on the PPT. The instructor explanation of the course was good.

By Pola G

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Jul 11, 2020

the course is really very good ...but i think he miss apart ok more practice problems and issue in daily life and in a company ......and point that i have a very big problem is the instructor is speaking and talking very fast and i cant understand him but i repeat the video many times

By Alyssa L

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Jun 1, 2016

Fast, efficient, not very time-consuming. However, the instructor was relatively boring and most of the material was common sense. I came out of the course learning almost nothing, but the certification looks good on my resume.

By Benjamin K

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Apr 4, 2020

Very high-level intro course on methods and theory. Can better serve students with application through case studies and applying knowledge to scenarios. For example, asking "what would you do in this situation?"

By Johan J

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Jan 31, 2016

Some interesting stuff in there.

A couple of lectures need video editing though. (There is one where the lecturer says "Let me start over" and then starts over. The less than optimal start could be trimmed off.)

By Johan C

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Aug 22, 2016

A good overview of tools for juniors or university students just getting into things. Easy to understand.

It might not have the depth satisfy more senior professionals, but could be a good refresher if not.

By Helen W

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Jun 13, 2016

Mostly common sense, but it is a good reinforcement. I like listening to the stories/examples but they could have been shorter and the course would have felt like a more efficient use of time.

By John M

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Jun 7, 2019

Decent course with a personable instructor. Thank you for the opportunity to acquire knowledge through a course that flows well with a relatively simple interface/interaction.

By Jennifer F

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Jun 20, 2019

Rob has some strange ideas and opinions. I'm not sure he likes his family (brother in law or parents), or slow runners. He tells stories but they are hard to follow.

By Britta N

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Aug 20, 2015

Nice course, but a little "light" at times.

What's great though is that there are no deadlines, which really enabled learning at my own pace whenever I had free time :)

By Panagiotis S

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Mar 11, 2016

Many points are just a presentation of bulletins with a very brief description. Could use a little more depth or at least some pointers for further study.

By Mahesh G

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May 23, 2020

This course must include some project case studies of corporate to understand usability of each concept included in this course.

Rest everything is good.

By Farid F

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Jul 9, 2021

I know it's a bit of a dry subject, but it could have been a bit more dynamic. Still I learned new aspects of the subject. I especially liked Module 3.

By Hasan M K

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Nov 12, 2017

Course was basic. Structure was not robust. Video editing was poor, in some areas the sound was out of sync and the video zoom was out of proportion.

By Jorge V D

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Jan 22, 2020

I think that is a usefuk course, however it could be better for the students including homeworks of problem sollving using the different methods.

By Arvil d V

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Aug 18, 2015

It could be better if there were more working/practice examples, but it lays down a good overview of the techniques and decision making process.

By Lisa R

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Feb 18, 2020

Material covered seemed far too simplistic to warrant a full course - could easily have been included in another course as a single module.

By Yasemin I

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Aug 18, 2022

The course was easy to understand and thought clear. I wish there were more stories and real life experiences in the lectures.

By Reza M

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Jul 1, 2024

It was not helpful, just few video.If somebody wants to just read , so he or she can goole it . There are too many sources.