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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,086 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making 2. Explain both the affordances and limitations associated with problem-solving and decision-making 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions 4. Explain and discuss how organizational decisions or non-decisions impact personal development, team dynamics, and company-wide performance 5. Articulate how both good and bad team decisions can benefit your professional growth...

Top reviews

KG

Sep 5, 2020

A very informative and easy course. I loved studying it, the professor was very well versed and delivered the lectures in a way so that students find it easy to understand the text and context.

S

Feb 5, 2021

A concise and informative course. The course consolidates my fundamental knowledge about the different components and concepts of problem-solving and decision-making. I really learned a lot.

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1151 - 1175 of 1,260 Reviews for Effective Problem-Solving and Decision-Making

By Paolo C

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Jan 26, 2021

I like the choice of the topics and the organization of the course. The course content should be more rich and articulated.

By Jason M

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Oct 9, 2015

This lecture just gave some fundamental ideals rather than details. Luckly I have not enrolled the certification.

By Pelit M

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Jun 4, 2022

An okay course, has some useful ideas. However, it doesn't reach very high in terms of creativity or complexity.

By gai a

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Sep 11, 2015

Helpful and clear.

I would like it more if it had more elaboration and practice on the presented tools.

Thanks!

By Ziad A E

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Jun 24, 2024

why my certificate doesnt have my name it carries the name of coursera learner what is the proplem

By Maria B

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Nov 5, 2019

The whole course is an introduction to the topic. Some easy things are explained too much.

By Lauren G

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Mar 27, 2020

While he delivered good content, the manner in which it was presented could be improved.

By Thuy P

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Jun 7, 2020

It's general theory, but not so many applied exercises to solve problem individually.

By Carine R L

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Jul 19, 2020

Nice way of learning a lot of concepts quickly. Missing exercises and more examples

By Reyes A J B

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Aug 15, 2020

I would like to go deeper into the problem solving tools described in the lectures.

By Loise B

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Feb 6, 2023

Since a scenario was offered, I think the course could have been more intertwined.

By lifecoachkulveer

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Jul 9, 2020

Not very well structured and moreover instructor's speaking style was very boring.

By Jolanta K

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Aug 19, 2015

It's a good course but not great. Something is missing and I can't pinpoint what.

By Darryl P B

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Nov 8, 2021

Suggest to adjust waiting time for retake exam/quiz from 8hrs to 4hrs. Thank you

By Free A W C

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Sep 17, 2020

This course will provide a framework of the 21st century in practical ways.

By Laila A

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Mar 14, 2016

The content is quite interesting ,but the professor was lacking luster .

By Lê H L

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Sep 20, 2015

Quite useful and interesting. But not fully live up to my expectations !

By Aya S

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Jan 24, 2016

It should show more how to implement the skills learned in real life.

By Agnelo D S

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Jul 30, 2020

Could be made more interesting with real life cases in manufacturing

By Niall G

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Dec 16, 2015

Presenter seemed a little unsure of what he was presenting by times

By Suja H

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Feb 4, 2020

Interesting examples, simplified version of the content explained.

By Gulshan K

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Jun 17, 2024

Good course in basics of Problem Solving/ Decision Making Process

By Ahmed F S A ( H

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Jun 24, 2020

Some question in Week 4, has many possible answer and confusing

By Anukul C

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Jun 9, 2020

It's good but a little bit boring because of tone and voice

By Francesca B

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Oct 14, 2016

Interesting but didn't explain in depth many of the topics.