I was only able to complete the course because I already had expertise in the topics covered, which are horribly rushed here. In some key passages (e.g. the explanation of tcp/ip layers) the explanations are so sloppy that it is essential to study outside of Coursera.

I really need this, but your education materials are so poor and confusing and boring, I really don't understand why Google sells this horrible material at a $39-month subscription, maybe they need to hire a Youtuber to produce something better!

It was very hard to follow and I feel you needed to have already basic knowledge of the material if not more. Things are not explained in-depth. The information is just kind of read to you without much explaination.

I did not learn anything practical in this course. It was all about memorization and test taking, but didn't teach me how to apply any of the information in a functional way in real-life support situations.

Whoever created this program and lessons should honestly off themselves. this is such an awful class and course. There's a reason the participation rates drop by over 80% from the first course to this one

The worst course I have seen. It is just filled with plain theoretic knowledge that doesn't provide any real life benefit in an IT support job. It would be better to provide some practical skills instead.

There is a quiz in week 6 that is bugged at the moment and you cannot pass. You cant complete the course without passing that quiz and you cant get your certificate without finishing the that course

Accessing the graded assessments was a nightmare, with completely wrong login instructions for the Windows section in Qwiklabs, as many other users have also noted. A very poorly structured course.

With this much dense material covered, you'd expect more visual aids rather than an instructor looking you straight in the eyes for 3 minutes straight dishing out jargons every other second.

The IP6v compression test was broken! I had to finish the the test a week late because I had to lurk around in the forums to find out a solution, it would have been nice to have an update.

The lessons in the course are overly complex and does not do a great job of simplifying the context of what is supposed to be taught. Especially in the lessons for the subnetting.

Just raw information. Nothing practical like the previous course. Nothing that I can do with my hands thru Remote Desktop. TO resolve any problem, just tests. School type boring.

This is great material to learn, taught in the worst possible way. Use any other material you can find to learn the material because this course is a terrible learning source.

Horribly delivered content. I will be seeking external sources to further my basic knowledge on this area as this course fell dramatically short in engagement.

Please don't take this course, completely time waste, not explained in detail, very boring videos. Don't be hoaxed by "number of people" who took this course

The course is great until you reach week 6 and can't pass the quiz because there's a bug and now you can no longer receive a certificate of completion.

Worst course I have ever taken in my life. Could not stay awake from the dreadful videos. Left with no real retention of any useful knowledge at all!

The test contains a lot of question which has differing opinions online, from technical and academical standpoint, especially about OSI layers.

Extremely complicated information packed into very dense segments. Not easy to understand in the slightest, and certainly not for beginners.

Waaaaaaay too in-depth for an entry-level course. Learning what you need to know is impossible without help from outside resources.

extremely tough, the videos are too quick for a beginner and use a lot of terminology. I had too look online for other resources.

Not really great spending time and paying money on a course that has a known glitch and I can not receive the certificate for it.

should have more slides when giving lectures, make me very sleepy just watching a man talking their, not a very good course

glitches i may seek refund soon i dont even know how to move on to other courses in google it until they fix the glitch

Finished all courses in the Google cert. Didn't recieve the promised Credly badge and associated ACE credit. Scam