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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
2,976 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

AE

Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.

CM

Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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351 - 375 of 504 Reviews for The Art of Negotiation

By Stella K

Dec 30, 2020

Very useful information, loved all the videos and the content. Quizzes seemed very hard to pass because the notes were only covering the format of the videos and not the important key phrases of the instructor in every module. More detailed notes are much needed. It was a bit tiring due to this factor.

By Gianmarco C

Sep 14, 2021

I really appreciate the contents of course and all the advices provided, but the quizzes a bit misleading. Nevertheless a very good course, I only suggest more examples during lectures, helping enter in a practice view regarding job and everyday problem.

By Hasan K U

Jun 26, 2019

Very detailed Course touching many points of negotiations. After the course you'll know hot to prepare and how to "control" a negotiation. However I would like to see more examples which can create more solid background for the theoretic knowledge.

By Bhupesh M

Sep 23, 2020

It was good but not up to mark, only theory portion not case study that's why finding difficulty to understand.Tests were quite difficult and you'll only have only one chance in every 8 hrs, this is not appealing at all.

By Giulia R

Dec 30, 2020

Great course with point of reflection on the collaboration and the ability to relate within a negotiation. The only flaw is the little interactive slides and poor graphics, but the content has been appreciated.

By Frank E

Oct 19, 2015

Very good points. Logical and concisely presented. Will definitely influence the way that I approach a negotiation. Particularly like the idea that both parties need to come away satisfied with the outcome.

By Maria P

Mar 13, 2018

The course is quite interesting, mainly including basics to the art of negotiation. However, it would be more useful if the lectures and quizzes covered not only theoretical topics but also practical ones.

By Chen Y

Aug 17, 2017

I am impressed about how one course can do for me to know so much. I would like to get on deeper course on this now. Thanks a lot for fascinating talk.

One small suggestion is to have more real cases.

By vg u

Sep 10, 2015

Best short and brief video as well as presentations.

It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days.

Thanks to the team and Coursera.

By Steffen E

Sep 5, 2015

succinct, down-to-earth and focused on the essentials - just what I wanted and got! However, certainly no substitute for a negotiation course e.g. as part of an MBA. Overall a bit colourless.

By David t B R

Feb 16, 2019

Excellent course with great insights about the often tense and difficult world of negotiations. Only thing I think that could have made this course better would be to have some case studies.

By Debbie D

Jul 2, 2020

This course made the material easy to find. The only issue is being able to take the quiz 8 hours after you failed it. I think that is a bit excessive but other than that I enjoyed it.

By Mohamed A

Dec 11, 2020

good lecture for beginner but slides can be more present during the lecture to support the professor. Most of the time the background is white and it is easy to get distracted then.

By Pelit M

Jun 4, 2022

Good points to consider. I was happy this wasn't focused on general coaching in the lines of "go get them", but rather on practical action items such as preparing data

By Vu L

Sep 27, 2015

Great course! Summarized the experiences I had on actual negotiation. Also provided good tips, hint and resources for further study to improve my negotiation skills.

By Joshua A

Mar 9, 2021

thoroughly enjoyed course on Negotiations.........I recommend the course for anyone seeking to bolster his or her knowledge in the art of negotiations........

By marina

Nov 17, 2020

I learned a lot from this course. More on the technical part and the right terms to use. Thank you for making learning easier during this pandemic times

By rohit m

Jun 13, 2020

The faculty is good and explained each module in detail. I'll suggest if we can have more case studies on negotiation and we may case study to solve

By Octavian C

Oct 10, 2015

Totally worth taking this course if you intend to improve your negotiation skills from simply haggling and bargaining to true win-win agreements.

By Ong H B

Mar 14, 2021

Wonderful introduction to a framework on negotiation. Would have given 5 stars if the distracting 'NGs' were edited out in the last video.

By Mahdi F R

Jul 4, 2020

I've learned lots of new things about negotiation, but it's made me less satisfied when I realized that Instructor read from the screen

By 郑文哲

Sep 1, 2015

negotiation is a key part in my work so the insights and skills are urgently needed for this. This course is very logical and useful.

By LEON G P

Aug 13, 2020

Muy buen curso en función a la temática. Sin embargo, es necesario empatar las evaluaciones con el contenido revisado por semana.

By Shmayah L

Oct 6, 2016

Good course for quick understaniding of the basics for negotiation. also helpfull to go over before upcoming negotiation.

By Hugo L M

Nov 25, 2020

Just great and with such a perfect length. There is no doubt those pieces of knowledge will be useful in my near future!