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Learner Reviews & Feedback for The Art of Negotiation by University of California, Irvine

4.5
stars
2,976 ratings

About the Course

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

Top reviews

AE

Dec 28, 2020

This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.

CM

Nov 15, 2020

This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others

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376 - 400 of 504 Reviews for The Art of Negotiation

By suman p

Dec 29, 2019

Frameworks quite helpful to take the decisions , It would be more effective if case studies were allotted to each module

By Faizan A

Dec 2, 2021

The course was informational and very helpful overall. But it could be more easy to understand if animations are used.

By Deleted A

Mar 17, 2019

Very elaborated and interesting. However some of the tests ended up being discussed in the week after.

By JOSE A H T

Jul 13, 2022

Es un curso muy interesante, sin embargo, al ser de otro idioma, me tomó más tiempo del que esperaba.

By Vu D D

Jul 2, 2024

Many interesting knowledge, however current presentation not easy to understand (need improvement)!

By Latoyaa N R

Jul 26, 2020

Great course. I had a bit of challenge understanding BATNA so I am glad I took this course.

By Luca F

Mar 7, 2022

It is very clear to follow but it doesen't have a lot of example to help understand better

By Linh N

Jan 24, 2022

some part of this course is a litlle bit hard to understand. But overall, it's great

By JOCELYNE H

Dec 18, 2020

Some questions in quizzes test English more than what we learned about negotiation

By María A A G

Mar 25, 2016

Good resources and material for self study. The Guest separe was very interesting.

By Fang S

Mar 16, 2018

I hope there are more real-life case studies involved. But it is good in general.

By Paora S

Nov 28, 2015

enjoyed this, as well as finding out I dont know as much as what I thought i did

By Chong F M

Jul 25, 2020

Providing some real life examples so the students can relate to the points

By M.R.S.Suryanarayana R

May 30, 2020

every professional must know the fundamental principles of negotiation.

By Patrik

May 20, 2020

There was a lot of useful information. I am glad for this opportunity.

By An N

Nov 26, 2015

This course has a lots of knownledge and well-structured contents.

By sangeetha b

Nov 7, 2019

Request you to include some successful case studies as reference.

By John M

Sep 27, 2021

I liked learning the " structural formalization" of Negotiation.

By Юлдашева Д А

Oct 22, 2024

видео и презентации если бы перевели на русский было бы здорово

By Monicaraj R

Sep 29, 2021

Would have been must better with real-time interactive examples

By Francos G S A

Nov 18, 2020

Not an easy course as one might think... Very helpful indeed

By Amit P

Sep 21, 2016

good all to gather but looking for more interesting skills

By Roman S

Aug 3, 2016

Very informative for expanding my skills and terminology.

By Aman G

Mar 13, 2019

Covers all the basics well. Good for a four week course.