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Learner Reviews & Feedback for Sales and CRM Overview by Salesforce

4.6
stars
1,322 ratings

About the Course

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

Top reviews

HS

Sep 3, 2022

Very Interactive course, guides you at every point and thus helps in better learning experience. The assignments also help to refresh the course and also tests the application of learning to the full.

TP

Dec 19, 2023

This course is very valuable to start with Salesforce. It also provides the foundational of sales like procedures in sales, some terms. Believe me, you should choose this course for your next career.

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126 - 150 of 271 Reviews for Sales and CRM Overview

By Daniele L

•

Jan 15, 2023

Great course, would recommend.

By devina p

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Apr 25, 2022

A great understanding of CRM.

By Paul B

•

Nov 9, 2024

best resource content so far

By samarth c

•

Jan 17, 2022

awesome Learning Experience

By Anuj C

•

Sep 6, 2022

Amazing course and content

By Kunal M

•

Aug 20, 2023

great learning experience

By Nelgim

•

Jul 4, 2022

It was quite informative.

By CHANHO L

•

May 22, 2022

Submission of assignments

By Guenael B

•

Nov 23, 2022

Great under all aspects

By Thomas F J E

•

Sep 20, 2021

Excellent, intituive

By Michelle W

•

Nov 4, 2021

Excellent training.

By mawule a

•

Jan 4, 2025

le cours est super

By Jesus A M

•

Dec 19, 2022

a strong beginning

By Robert B

•

Mar 23, 2022

Great first course

By Mario V S

•

Jan 7, 2025

Excellent course!

By Glory E

•

Jan 29, 2024

Great Facilitator

By Clara B

•

Jan 29, 2023

Fantástico curso!

By Adam D R

•

Sep 26, 2021

very informative

By Mastikawani B M

•

Nov 27, 2024

Well done. Tqvm.

By Bouazza B

•

Oct 29, 2024

Excellent course

By Ayooluwa E S

•

Mar 25, 2022

Self explanatory

By ADEMOLA O

•

May 24, 2021

very informative

By Neide F

•

Oct 21, 2023

very insightful

By Diego M P C

•

Sep 24, 2023

Excelente curso

By Sandeep M

•

Oct 23, 2022

great learning