Chevron Left
Back to Sales and CRM Overview

Learner Reviews & Feedback for Sales and CRM Overview by Salesforce

4.6
stars
1,315 ratings

About the Course

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

Top reviews

HS

Sep 3, 2022

Very Interactive course, guides you at every point and thus helps in better learning experience. The assignments also help to refresh the course and also tests the application of learning to the full.

TP

Dec 19, 2023

This course is very valuable to start with Salesforce. It also provides the foundational of sales like procedures in sales, some terms. Believe me, you should choose this course for your next career.

Filter by:

151 - 175 of 271 Reviews for Sales and CRM Overview

By Nene R

•

Feb 8, 2023

Great course.

By Ogunseye O

•

Dec 6, 2022

VERY EDUCATIVE

By Anirban g

•

Aug 23, 2021

great course..

By Yoel K M M

•

Dec 25, 2024

Great course!

By Hizak G

•

Nov 13, 2024

Great courses

By rohith k

•

Jul 30, 2024

useful course

By C T

•

Dec 14, 2023

Good Learning

By Miguel M

•

Dec 4, 2024

Great Course

By GOURAV T

•

Apr 19, 2023

Great Course

By Amine B

•

Oct 2, 2022

Nice course

By Robert P

•

Jun 6, 2024

Challenging

By Ephraim I

•

Sep 18, 2023

FaFantastic

By Onyimba C

•

Apr 7, 2023

outstanding

By CERNOLEV A

•

Jan 25, 2023

Thank you!

By Tylor H

•

Oct 6, 2022

loved it!

By Juliet

•

Sep 14, 2022

GREAT JOB

By Sohail M

•

Feb 27, 2024

Excellent

By Mohamad A H

•

Nov 30, 2023

SO USEFUL

By Lusungu P K

•

Feb 28, 2023

inspiring

By Alalaye H M

•

May 25, 2022

Amazing !

By Olufemi F

•

May 20, 2022

Excellent

By Imen S

•

Jan 1, 2025

perfecto

By Rafaela B

•

Sep 13, 2021

amazing!

By Daffa R P

•

Sep 8, 2024

helpful

By HSINYU L

•

May 6, 2024

Awesome