Très bon cours simple et compréhensif

Easy to follow and understand.

It was enlightening

REALLY INFORMATIVE

very theoretical

Nice course!

Excellent.

very good

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The course is excellent for Salesforce beginners, with helpful instructors and easy-to-follow study materials. However, there is a long-standing issue with badge verification, which requires learners to verify their Trailhead badges after completing trails. Personally, it took me two weeks to get all badges verified by Coursera. Expect 1-2 weeks delays to complete the course. Overall, this is a good course if you are a paid learner and willing to wait.

Very basic course with redundant information. A lot of content for the little taught. Also, the Trailhead partnership is more annoying than anything else. It could easily have been integrated on Coursera. Overall, it is easy to complete if you have basic sales experience.

I do have experience in salesforce, so this was not a helpful course. If you are totally beginning with SF, then this may be useful. Otherwise just create a TrailHead account on salesforce for free.

Provides good basics on Sales and CRM but some parts can be a bit redundant.

Te apoya a la hora de orientarte, pero tampoco te ensea nada en concreto.

Not very in depth. If you want real salesfoce learning, use trailhead.

this is mostly a theory course,expect a lot from this,disappointed

it is very helpful to learn and growing skills through it

Videos are extremely fast and have no information written on them, just a lot of pictures and words, and the readings are not informative that much. The program uses external videos (not as an additional, but actually as educational material). As far as the weekly progress tests are concerned, the questions are much deeper than the information given within the "lectures", and you get 0 points, if you don't pick up all the options (even if you pick up 2 correct out of 5 and no incorrect, but you were supposed to pick up 3...), making it very hard to pass the tests. In contrast, the quiz in between is extremely easy, not checking what you learned through the course at all, having some questions with long answers, so no one is even checking them and you always pass these tests. In comparison to google professional certificates, this certificate is unfortunately way lower.

The plugin verification process isa stressfull issue ... It actually highlights your pain and i think we have just the right solution for the problem causing the pain. Its called restructure i been there and can empathize with what your about to go through. Its a great idea lets make it better with this early information. Theres no one there Tory!

Some of the assignments they will not show as completed even after you have completed. This will lead you to not earn the certificate.

The course is great informational wise, however, this program has a lot of kinks that need to be worked out.

I cannot verify my trailhead badges

In each weekly quiz, you are going to lose in each answer because even if they are right you get "you answered when the time elapsed" to which all the answers are wrong and it is unfair because I always lose the quizzes for that reason, I will never be able to finish my salesforce course, every week is the same. I've had the same error for several weeks. I received an incorrect response due to the error in the title when there was plenty of time left. I did not receive the error for any other questions. what can be done here? NO ONE RESPONDS

I am trying to complete the Programming Assignment: Verify Trailhead Badge activity of the course https://www.coursera.org/learn/sales-and-crm-overview/home/welcome from week 4, and we are unable to finish it because the validation format is incorrect, and we are not receiving responses from the course instructors.

I recommend that the issue with the badge recognition format be addressed, as it is causing a terrible experience for users.

There is a well known bug in the badge verification. I am waiting now since weeks to get this issue solved in order to get this certification for all five Courses. I spent a lot of time on the related courses and already reach out couple of times to you but never got any answer. No customer experience at all!