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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
15,229 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

US

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The course ie well designed and covers all the basis of user experience before the design process. Course has introduced so many frameworks for empathize, ideate and define the user's problem.

HH

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Excellent course and the instructor is amazing! Definitly recommanded for people who want to learn more about design research, ux process and get a more professionnal perception in user experience.

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101 - 125 of 2,802 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By anadil i

Sep 13, 2024

Review: The ideate phase is where creativity and innovation come into play. By generating and exploring a variety of ideas, designers can find novel solutions and approaches that may not have been initially apparent. The Empathize, Define, and Ideate phases are foundational in the UX design process. They ensure that the design is user-centered and effectively addresses real problems. By thoroughly understanding users, clearly defining the problem, and generating a range of ideas, designers can create solutions that are both innovative and impactful.

By Fikri H

Apr 28, 2022

This was a lot of fun. I'm glad I took this course since it helps me put what I've learned in past classes into perspective, practice, and a broader view of the UX designer work. On several instances, I fell into a deep flow, the clock ticked away, and the day faded into night. There were many tough moments of bewilderment and weariness since combining education with a full-time work is a struggle in and of itself, the duties demand a huge dose of imagination, and it's nothing new that creativity and sleepiness don't get along.

By Kohei M

Jan 14, 2023

Overall, this course is one of my favorite because it provides a lots of practical research methods. Competitive audit is great and practical research method that you can use it from today. At the same time, the research activity was very time consuming, probably it took about 2 hours for me to complete, although the review process was very light. I would suggest to make more steps to complete the research so that you can have more review steps each time. Having said that, this course is great.

By Jonathan B

Oct 20, 2022

Love all this:

- variety of video content + readings + practice quizzes + practical exercises + interactive exercises - peer-reviewed assignments help you get ideas from what others have written - great video and sound quality - links to extra, optional readings - transcripts and closed captions are spelled correctly / grammatically correct - videos sometimes interrupted with a quick course-related question to make sure you're still paying attention - practice quizzes show how you can improve

By Shiven S

Jun 14, 2022

Almost everything I liked in this course. Ideation, Brainstrom design ideas by sketching, How Might We Exercise, Crazy Eights Exercise, and also the audit report. All of these were so engaging and new to me that I was very involved in all of the exercises. The most challenging thing for me was to create an audit report, as the definition of my project is something not too complex and also somewhat unique. The way they've taught this part of the entire course is really easy and understandable.

By Michelle B

Jan 11, 2022

This course by Google is excellent and very thorough. In general, it's incredibly well designed and as a UX Design course is quite a pleasant experience as a user. They vary the learning between short videos, pop quizzes, short internal readings, optional outside readings and hands on peer-graded projects. I'm learning a lot. This feels like an incredibly fun and effective way to learn a whole new skill set. I highly recommend this course to anyone looking to get into UX Design.

By Nini C

Apr 9, 2023

I've learned so much from this program. UX design is really much harder than I expected when I started this course. So much human psychology, people's relation, thinking, speech, and writing skills involved.... I especially appreciate the well-thought out program with the bite size lessons that allow us to learn gradually in our own speed. Thank you Google. The visual aid within each lesson and instructors' friendly tone and encouragement are also greatly helpful to learn.

By Imperial S C

Apr 13, 2023

The information is concise, clear and delivered to ensure full confidence of complete comprehension. The information is designed and delivered to ensure no mater how you learn, you grasp the information and are able to apply it in real time. I absolutely love this course and know it's the best decision I made to break into the IT field. It compliments my BA and Masters degrees phenomenally. I'm excited to get into the workforce and put this information to work.

By CLAY S

Sep 8, 2022

I am finding this course very good and at times challenging because I have set goals to really learn and accomplish so much but have other things that I am working on too. I do know I am making good time and progress and I am happy with that. Thank you for providing this Curriculum and Education in a Focused and Concise way. It is helping me to put hings into perspective and I am learning New things I did no know before. The instuctors explain things very good.

By Beril Ö Ç

Mar 12, 2022

Really a great course! It's well-structured, which covers the important parts of the empathize, define and ideate phases. I've learned a lot with the help of this course.

It was very instructive as the course is based on your doing the activities (practice quizes and assignments). Thus, I had the opportunity to learn while doing them. Also, I really liked the additional readings provided by links, which helped me gain broader perspective on the covered subjects.

By Lydasse C

Apr 17, 2023

"Start the UX Design Process: Empathize, Define, and Ideate" is an excellent course! It provides a concise and practical overview of the key steps in the UX design process, from empathizing with users to defining problem statements and generating creative ideas. The course is well-structured, easy to follow, and offers valuable insights for beginners and experienced practitioners alike. Highly recommended for anyone looking to enhance their UX design skills!

By Shreya S

Apr 29, 2022

Great course, I loved the journey from ux research, interviewing potential users, creating personas which feel real and have a believable story. Then, I learned about creating problem statement and potential solutions. The lessona about value proposition were also great.

The last phase of the course, Ideation was really interesting. I learned about competitive audits and and had fun drawing solution in the crazy eight!

Good course overall with good mentors.

By Issac G V

May 5, 2023

I Think it was an excelent course, the dynamycs were really usefull to learn but I think the estimated times might be really different from what it is considered for some activities, as a new puppil of UX design some challenges are taking me like 5 hours instead of 1 hour so maybe the time stablished for some activities could be adjusted but it is only a suggestion. Other than that I'm more than happy with my experience, it was indeed a worth challenge.

By Starve M “ M

Dec 21, 2021

Plenty of linked articles and content. Thorough learning experience. Generally includes an intro video then articles that go deeper into the video concept. This course is more hands on than the intro course. The course ins now guiding me through building my portfolio. The assignments give me a focused project with orderly guidance rather than me making up a case study. Plus the exemplars and peer reviews allow me to compare to see if I'm doing it right.

By Mamotaz M

Apr 1, 2024

Great material but there was A LOT of reading. I lost some steam somewhere along the way and had to extend the end date, but it was worth it. There's a large variety of exercises and activities that help in building towards the final projects. Many of the topics focused on the psychological aspects of UX Design to aid your understanding of the users. I think the instructor did a great job of getting you to put yourself in the user's shoes.

By Hilal A

Mar 12, 2022

Hey there I'm Hilal ahmad Just completed this course I learned alot of things from this course. Being a software engineer Its an honor for me to share this experience from you guys. So helpul and very much things to learn. how to be interview from someone and interact with some body teach me this course. the problem statment and how to ideate and solution for that problem. learn alot of things I'm so excited and ready to learn next course.

By Andrew K

Sep 5, 2022

Thanks for letting me take this course via your financial aid program, the course is wonderful, consistent and well structured. To give you some useful feedback on how to make this course even better, I would suggest to add some check-up at the end of what shall be completed and how we use it in next UX development stage (wireframing).

I wish to thanks everyone who made efforts and made this amazing course available

By Rebecca H

Oct 23, 2022

This course was great to get started with the design thinking process. I really enjoyed learning about all the tools to help me emphasize with the user more before moving onto defining and exploring ideas for design. The projects within this course really helped me take the learning and practice it with peer feedback. Thank you for offering such an informative and interesting course for the UX Design Process!

By Sudhir D J

Jun 27, 2022

I should have done it earlier. A must course for every designer who wants to provide the right solutions to their customers. There is a possibility that in your organization whether it's big, medium size, or a small size company, you might not get the opportunity to follow these processes due to time/ budget constraints but I insist, you MUST learn these step-by-step processes to become a better UX designer.

By Nomvula N N

Jul 31, 2021

This is a great course ! I have learned so much and I heard this is the most challenging course in all the 7 courses and I get it now. It was really challenging but It is definitely worth it . Creating user journeys and discovering user pain points as my favorite , also creating personas .The hardest was the competitor audit and report , it took so much to do the research . I'm glad I learned all this .

By Sarah M

Jan 13, 2022

This course is a little dense, at least in comparison tot he introductory course. However, it has a plethora of options to learn about the very beginning stages of UX Design - UX Research. This course also allows students to make some traction on their chosen portfolio projects. Lots of hands-on work, lots of reading and video content. Nothing negative about that -- just be prepared for the workload.

By Srashti S

Sep 26, 2023

I'm really thankful for the Google Design Course. It's been a great help to me as a design student. The course content is easy to understand, the interactive activities are fun, and the instructors are knowledgeable. I've learned a lot and feel more confident in my design skills now. This course has been a big boost to my design education, and I'm excited to use what I've learned in the future.

By elijah o

Apr 25, 2023

Oh!! this course was really challenging for me, I had to go beyond what I believed I already know and was open to the task and process that was involved in carrying out a successful Empathize, Define, and Ideate phase.

Thanks to the instructor who took charge of this course, wonderful work was done here and was delivered successfully, I can boldly say there is an upgrade in this skill for me.

By Alexandra

Oct 12, 2022

The Course was very informative and well presented. I've learned the basics of UX research, how to empathize with Users, explored Personas, wrote a User story, identified the happy paths and edge cases, discovered the benefits of User journey maps, created problem statements and hypothesis statement, ideated, started to build my own Portfolio. I'm well on my way to becoming UX designer!

By Anastasiya L

Nov 8, 2022

I truly enjoyed making this course. Gaining a lot of new skills , easy and fun. All the videos are pleasant to watch and listen and extremely informative. Maybe because Im opening the whole new world, for me every lecture and every article were so interesting and not overloaded with unnecessary information. And the tasks that I had to complete along the course were fun to make.