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  • Skills you'll gain: Cashiering, Transaction Processing, Retail Sales, Retail Store Operations, Team Oriented, Customer Inquiries, Customer Service, Data Entry, Cash Handling, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Accident Reporting, Cross-Functional Collaboration, Payment Systems, Payment Processing and Collection, Record Keeping, Time Management, Social Media

  • Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

  • Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management

  • Skills you'll gain: Payroll Systems, Payroll, Payroll Tax, Payroll Processing, Verification And Validation, Tax Compliance, Data Entry, Data Validation, Regulatory Compliance, Record Keeping

  • Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management

  • Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Friendliness, Empathy, Social Media, Communication, Time Management

What brings you to Coursera today?

  • Skills you'll gain: Accounting Software, Payment Processing, Supplier Relationship Management

  • Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Payroll, Payroll Systems, Payroll Processing, Payroll Administration, Payroll Reporting, Payroll Tax, Data Entry, Workforce Management, Benefits Administration, Personally Identifiable Information, Employee Onboarding, Family and Medical Leave Act of 1993, Reconciliation, Record Keeping, Auditing, Accruals, Tax Compliance

  • University of Pennsylvania

    Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Talent Management, Organizational Strategy, Human Resources, Employee Engagement, Retail Store Operations, Human Resources Management and Planning, People Management, Compensation and Benefits, Staff Management, Compensation Strategy, Workforce Management, Team Motivation, Compensation Analysis, Employee Performance Management, Workforce Planning

  • Skills you'll gain: Bookkeeping, Ledgers (Accounting), Financial Accounting, Financial Reporting, Accounting, Financial Statements, Accounting Records, General Accounting, General Ledger, Standard Accounting Practices, Transaction Processing, Balance Sheet, Income Statement, Business Ethics, Accounting Software, Ethical Standards And Conduct, Cash Flows, Equities, Journals

  • Skills you'll gain: Expense Reports, Payroll Tax, Expense Management, Payroll Processing, Accounting Software, QuickBooks (Accounting Software), Data Entry, Payroll Administration, Accounts Payable, Billing & Invoicing, Administrative Support, Payment Processing and Collection, Ledgers (Accounting), Accounting Records, Invoicing, Tax Compliance, Document Management, Vendor Relationship Management, Workflow Management, Compliance Management

  • Automatic Data Processing, Inc. (ADP)

    Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Compensation Management, Customer Service, Employee Engagement, Communication Strategies