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  • Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotels and Accommodations, Target Market, Customer Demand Planning, Hotel Operations, Marketing Channel

  • Google Cloud

    Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing

  • Skills you'll gain: Customer experience improvement, Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Social Media Analytics, Hospitality Services, Capital Expenditure, Organizational Change, Content Creation, Hospitality Management, Financial Forecasting, Finance, Operations Management, Search Engine Optimization, Prototyping, Strategic Planning, Capital Budgeting, Key Performance Indicators (KPIs)

  • Skills you'll gain: Compliance Training, Food Safety and Sanitation, Law, Regulation, and Compliance, Food Services, Food and Beverage, Legal Risk, Cleanliness, Hospitality and Food Services, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Regulatory Compliance, Employee Training, Occupational Safety And Health, Health And Safety Standards, Sanitation, Risk Analysis, Risk Management

  • Skills you'll gain: Applicant Tracking Systems, Time Management, Human Resources Software, HR Tech, Calendar Management, Employee Onboarding, Timelines, New Hire Orientations, Organizational Skills, Project Schedules, Full Cycle Recruitment, Project Management Software, Procedure Development, Productivity Software, Document Management

  • Universitat Autònoma de Barcelona

    Skills you'll gain: Hospitality, Global Marketing, Sustainable Business, Corporate Sustainability, Service Design, Customer Insights, Sustainable Development, Customer experience strategy (CX), Customer experience improvement, Sustainable Systems, Marketing Communications, Sustainability Standards, Marketing Management, Customer Analysis, Strategic Marketing, Consumer Behaviour, Promotional Strategies, Environment and Resource Management, Performance Measurement, Innovation

What brings you to Coursera today?

  • Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Culture Transformation, Employee Engagement, Global Marketing, Experience Design, Customer experience strategy (CX), Human Resource Strategy, Human Resources, Organizational Change, Organizational Development, Behavior Management, Business Valuation, Consumer Behaviour, Cross-Functional Collaboration

  • Skills you'll gain: Innovation, Strategic Thinking, Systems Thinking, Technology Strategies, Digital Transformation, Case Studies, Business Modeling, Business Transformation, Scalability, Social Impact, Market Opportunities, Market Dynamics

  • Skills you'll gain: QuickBooks (Accounting Software), Reconciliation, Accounting Software, Financial Reporting, Bookkeeping, Sales Management, Business Reporting, Ledgers (Accounting), Accounting and Finance Software, Small Business Accounting, Expense Management, Accounting Records, Accounting Systems, Accounts Payable, Payment Processing and Collection, Standard Accounting Practices, Accounting, Accounts Receivable, User Accounts, Transaction Processing

  • Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Workflow Management, Automation, Customer Communications Management

  • Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

  • Skills you'll gain: Revenue Management, Hospitality Services, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Budget Management, Hospitality, Cost Management, Financial Statements, Hotel And Restaurant Management, Hospitality and Food Services, Capital Budgeting, Budgeting, Guest Relations, Hotel Operations, Financial Forecasting, Financial Management, Financial Planning