![[Featured Image] A project manager and designer meet to discuss the customer experience (CX) strategy they will implement for their latest product.](https://images.ctfassets.net/wp1lcwdav1p1/5Cz4L4gQh9cc7DVpyshz7e/4195adc720e4805476603314513097f6/GettyImages-1473496324__2_.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is CX and Why Is It Important?
Customer experience (CX) captures all the interactions customers have with a brand. Explore what CX is and how it can help boost customer service and customer satisfaction while providing you with a competitive advantage.
October 31, 2024
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