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Coursera Project Network
Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Canva (Software), Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media
LearnKartS
Skills you'll gain: Dashboard, Salesforce, Salesforce Development, Customer Relationship Management, Data Management, Customer Relationship Management (CRM) Software, Sales Process, Data Visualization, Business Process Automation, User Accounts, Application Deployment, Ad Hoc Reporting, Cloud Services, Workflow Management, Cloud Computing, Sales Management, Security Management, Administration, Business Reporting, Product Demonstration
- Status: Free
Illinois Tech
Skills you'll gain: Global Marketing, Brand Management, Marketing, Strategic Marketing, Customer Relationship Management, Marketing Strategy and Techniques, Digital Marketing, Marketing Communications, Business Ethics, Social Media Marketing, Market Research, Value Propositions, New Product Development, Consumer Behaviour, Corporate Sustainability, Innovation
Packt
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Leadership and Management, Continuous Improvement Process, Business Leadership, Process Management, Organizational Leadership, Emotional Intelligence, Leadership, Team Performance Management, Adaptability, Staff Management, Overcoming Obstacles, Strategic Planning, Employee Engagement
- Status: Free
EDUCBA
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Risk Management, Information Technology Architecture, Solution Architecture, Stakeholder Communications, Data Architecture, Governance, Infrastructure Architecture, Gap Analysis, Business Transformation, Change Management, Business Process Reengineering, Compliance Management
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer Insights, Customer Analysis, Customer Relationship Management, Google Workspace, Business Research, Performance Improvement
University of Virginia Darden School Foundation
Skills you'll gain: Customer Insights, Design Thinking, Consumer Behaviour, Customer Engagement, ChatGPT, Brand Strategy, Brand Awareness, Digital Marketing, Content Marketing, Branding, Marketing Analytics, Marketing, Brand Loyalty, Customer Relationship Management, Personalized Service, Marketing Effectiveness, Strategic Marketing, Business Marketing, Generative AI, Customer Service
Tecnológico de Monterrey
Skills you'll gain: Search Engine Marketing, Customer Engagement, Brand Management, Search Engine Optimization, Target Market, Digital Marketing, Web Analytics and SEO, Social Media Strategy, Digital Transformation, Customer Retention, Content Strategy, Marketing Analytics, Sales Prospecting, Social Media Marketing, Web Analytics, Marketing Strategies, Customer Acquisition Management, Marketing Strategy and Techniques, Brand Strategy, Customer Relationship Management
- Status: Free
Università Bocconi
Skills you'll gain: Private Equity, Business Valuation, Investments, Capital Markets, Mergers & Acquisitions, Finance, Entrepreneurship, Financial Management, Interviewing Skills, Business Development, Corporate Tax
Skills you'll gain: Customer Engagement, Data Ethics, Generative AI, Data Governance, Customer Support, Regulation and Legal Compliance, Client Support, Customer Service, Customer Relationship Management (CRM) Software, Workflow Management, Microsoft 365, Customer Success Management, Compliance Management, Sales Enablement, Marketing Automation, Ethical Standards And Conduct, ChatGPT, Artificial Intelligence, Productivity Software, Business Process Automation
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Retention, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Business Metrics, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Consumer Behaviour, Organizational Structure, Communication
Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Selling Techniques, Verbal Communication Skills, Prospecting and Qualification, Inside Sales, Social Skills, Interpersonal Communications, Technical Sales, Interviewing Skills, Salesforce, Storytelling, Empathy
In summary, here are 10 of our most popular crm courses
- Create Customer Personas in Canva:Â Coursera Project Network
- Salesforce Admin Certification:Â LearnKartS
- Marketing Strategy:Â Illinois Tech
- Change Management:Â Packt
- TOGAF 10 Foundation:Â EDUCBA
- Improve Business Performance with Google Forms:Â Coursera Project Network
- Generative AI in Marketing:Â University of Virginia Darden School Foundation
- Planificación y estrategia de marketing digital: Tecnológico de Monterrey
- Capital-investissement et capital-risque: Università Bocconi
- Microsoft Copilot: Your Everyday AI Companion:Â Microsoft