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Skills you'll gain: Rapport Building, Cross Selling, Business Communication, Relationship Building, New Business Development, Professional Networking, Upselling, Business Relationship Management, Client Services, Account Management, B2B Sales, Business Development, Customer Relationship Management, Strategic Partnership, Market Opportunities, Active Listening, Customer Insights
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Pipelines, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Customer Retention, Sales Operations, Sales Prospecting, Sales Strategy, Customer Acquisition Management, Closing (Sales), Process Optimization
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
University of Virginia
Skills you'll gain: Marketing Strategies, MarTech, Digital Transformation, Marketing, Marketing Analytics, Data-Driven Decision-Making, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Customer Insights, Competitive Analysis, Network Analysis, Real Time Data, Customer Relationship Management
West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Training, Sales Strategy, Account Management, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Sales, Inside Sales, Business Ethics, Employee Training, Forecasting, Compensation Management, Budgeting, Performance Appraisal, Operating Expense, Compensation Strategy
LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Cloud Services, Sales Management, Cloud Computing, Lead Generation, Customer Service, User Accounts, System Configuration
University of California, Irvine
Skills you'll gain: Data Management, Salesforce
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Process, Machine Learning Methods, Ggplot2, Customer Engagement, Data Visualization Software, Plot (Graphics), Business Intelligence, R Programming, Customer Insights, Analytics, Customer Retention, Data Science, Data Analysis, Data Manipulation, Machine Learning Algorithms
Yonsei University
Skills you'll gain: B2B Sales, Customer Relationship Management, Leadership and Management, Marketing, Marketing Management, Product Marketing, Sales, Market Analysis, Reinforcement Learning, Strategy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
Coursera Project Network
Skills you'll gain: Business Development, Customer Support
Coursera Project Network
Skills you'll gain: Computer Graphics, Graphic Design, Sales
In summary, here are 10 of our most popular crm courses
- Relationship Management and Business Development : Starweaver
- How to Generate and Maintain a Healthy Sales Pipeline: Coursera Instructor Network
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- Artificial Intelligence in Marketing: University of Virginia
- Sales Operations/Management: West Virginia University
- Salesforce Introduction: LearnKartS
- Salesforce Basics: University of California, Irvine
- Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
- International B2B (Business to Business) Marketing: Yonsei University
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network