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University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Data-Driven Decision-Making
Johns Hopkins University
Skills you'll gain: Network Analysis, Data Visualization, Graph Theory, Relational Databases, Data Presentation, Data Visualization Software, Data Analysis, Social Sciences, Statistical Analysis, Machine Learning, R Programming, Analytics, Data Manipulation, Applied Machine Learning, Facebook, Instagram, Sociology, Natural Language Processing, Network Model, Text Mining
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Customer Engagement, Generative AI, Customer Communications Management, Customer Service, Customer Insights, Customer Support, Target Audience, Customer Analysis, Performance Analysis, Performance Improvement
Johns Hopkins University
Skills you'll gain: Machine Learning, Applied Machine Learning, Natural Language Processing, Text Mining, Analytics, Unstructured Data, Artificial Intelligence, Data Mining, Unsupervised Learning, Semantic Web, Statistical Analysis
Tecnológico de Monterrey
Skills you'll gain: Social Media, Social Media Management, Social Media Strategy, Key Performance Indicators (KPIs), Performance Analysis, Facebook, Pinterest, LinkedIn, Instagram, TikTok, Trend Analysis, Analytics, Target Audience
- Status: Free
Coursera Instructor Network
Skills you'll gain: Social Media Marketing, Generative AI, Trend Analysis, Social Media, Canva (Software), Instagram, Social Media Strategy, Personalized Service, Content Creation, TikTok, ChatGPT, Marketing Automation, Marketing, Digital Marketing, Automation, Customer Engagement
Coursera Project Network
Skills you'll gain: Advertising, Social Media Marketing, Social Media Content, Social Media, Instagram, Marketing, Content Creation, Graphic Design
Simplilearn
Skills you'll gain: Social Media Marketing, Social Media, Customer Retention, Marketing Strategies, Social Media Strategy, Instagram, Marketing Planning, Marketing, Digital Marketing, Growth Strategies, Customer Acquisition Management, Advertising Campaigns, Customer Relationship Management, UI/UX Strategy, Digital Content, Facebook, E-Commerce, Marketing Effectiveness, Campaign Management, Customer Engagement
Skills you'll gain: Customer Insights, Customer Analysis, Persona Development, Report Writing, Customer Data Management, Target Audience, Search Engine Marketing, Marketing Analytics, Marketing, Search Engine Optimization, Marketing Strategies, Data Import/Export, Data Security, Social Media Strategy
- Status: Free
Coursera Instructor Network
Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Public Relations, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Analysis, Research
Johns Hopkins University
Skills you'll gain: Network Analysis, Data Analysis, Analytics, Statistical Analysis, Facebook, Instagram, Data Mining, Social Sciences, Behavioral Economics, Research, Sociology, Persuasive Communication, Application Programming Interface (API), Media and Communications, Scripting, Psychology
Skills you'll gain: Target Audience, Generative AI, Social Media Marketing, Social Media, Social Media Strategy, Business Marketing, MarTech, Instagram, Facebook, Content Creation
In summary, here are 10 of our most popular understand+consumer+insights+from+social+media+messages courses
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- Social Media Analytics: Johns Hopkins University
- Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
- Artificial Intelligence in Social Media Analytics: Johns Hopkins University
- AnalÃticas en Redes Sociales: Tecnológico de Monterrey
- GenAI for Social Media and Influencer Marketing: Coursera Instructor Network
- Introducción al Marketing de Redes Sociales con Visme: Coursera Project Network
- Social Media Marketing and Brand Advocacy: Simplilearn
- Using Microsoft Copilot to Understand Your Customer: Microsoft
- Social Listening: Coursera Instructor Network