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    • Sales

    Sales Courses Online

    Learn sales techniques for successful selling. Understand sales processes, customer relationship management, and negotiation strategies.

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    Explore the Sales Course Catalog

    • Status: Free
      Free

      Amazon Web Services

      Amazon Connect Routing Fundamentals

      Skills you'll gain: Inbound Calls, Network Routing, Outbound Calls, Security Controls, Customer Service, Operational Efficiency, Customer Engagement, Service Level

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free

      Coursera Project Network

      Créer des diagrammes de Buyer Persona avec Creately

      Skills you'll gain: Persona Development, Business Modeling, Customer Analysis, Graphical Tools, Design Software, Marketing Collateral, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free

      Goldman Sachs

      Goldman Sachs 10,000 Women के साथ, व्यावसायिक वित्त के मूल सिद्धांत

      Skills you'll gain: Financial Statements, Financial Statement Analysis, Business Planning, Income Statement, Balance Sheet, Financial Analysis, Small Business Accounting, Gross Profit, Profit and Loss (P&L) Management, Business Strategy, General Finance, Cash Flows, Business Analysis

      Mixed · Course · 1 - 4 Weeks

    • Coursera Project Network

      Crea diseños de marca para tu pequeña empresa con Canva

      Skills you'll gain: Canva (Software), Promotional Materials, Marketing Design, Marketing Materials, Graphic Design, Graphic and Visual Design Software, Design, Marketing Collateral, Branding

      Beginner · Guided Project · Less Than 2 Hours

    • Coursera Project Network

      إختيار الهدف المثالي للحملات الإعلانية على Facebook

      Skills you'll gain: Facebook, Advertising Campaigns, Brand Awareness, Campaign Management, Lead Generation, Social Media, Social Media Marketing, Social Media Management, Advertising, Marketing, Target Audience, Goal Setting

      Intermediate · Guided Project · Less Than 2 Hours

    • Coursera Project Network

      Как таргетировать группу пользователей в Twitter?

      Skills you'll gain: Target Audience, Social Media Marketing, Digital Marketing, Social Media, Advertising, Global Marketing, Campaign Management, Regional Sales

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New

      UBITS

      Negociación y gestión de métricas

      Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management (CRM) Software, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Process, Sales Strategy, Customer Relationship Building, Influencing, Sales Pipelines, Environmental Social And Corporate Governance (ESG), Business Metrics, Dashboard

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free

      Fundação Instituto de Administração

      Fundamentals of Marketing

      Skills you'll gain: Value Propositions, Promotional Strategies, Marketing, Marketing Management, Target Market, Marketing Planning, Marketing Channel, Price Negotiation, Marketing Strategies, Market Opportunities, Marketing Effectiveness, Marketing Psychology, Product Strategy, Product Knowledge, Market Analysis, Consumer Behaviour, Product Lifecycle Management, E-Commerce

      Beginner · Course · 1 - 3 Months

    • Coursera Project Network

      Configurer des cartes-cadeaux numériques pour votre entreprise sur Facebook

      Skills you'll gain: Facebook, Promotional Strategies, Marketing Strategies, Product Promotion, Social Media Content, Social Media, Social Media Marketing, Digital Assets, E-Commerce, Social Media Management, Customer Communications Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free

      Coursera Project Network

      كيفية استعمال التطبيق ساندين بلو

      Skills you'll gain: Email Marketing, Data Presentation, User Accounts, Data Analysis, Software As A Service, Account Management, Customer Relationship Management, Customer Communications Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free

      Fundação Instituto de Administração

      Strategic Marketing

      Skills you'll gain: Marketing Planning, Strategic Marketing, Global Marketing, Business-To-Consumer, Marketing, Business Strategy, Marketing Strategy and Techniques, Consumer Behaviour, Value Propositions, B2B Sales, Business Ethics, Customer Insights, Market Research, Culture Transformation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New

      Emory University

      Mastering Business Essentials: Accounting

      Skills you'll gain: Financial Statements, Return On Investment, Cash Flows, Financial Statement Analysis, Accounting, Financial Analysis, Income Statement, Balance Sheet, Gross Profit, Financial Reporting, Business Metrics, Cost Accounting, Cash Management, Profit and Loss (P&L) Management, Operating Cost, Performance Measurement, Depreciation, Cost Management, Equities, Financial Management

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular sales courses

    • Amazon Connect Routing Fundamentals: Amazon Web Services
    • Créer des diagrammes de Buyer Persona avec Creately: Coursera Project Network
    • Goldman Sachs 10,000 Women के साथ, व्यावसायिक वित्त के मूल सिद्धांत: Goldman Sachs
    • Crea diseños de marca para tu pequeña empresa con Canva: Coursera Project Network
    • إختيار الهدف المثالي للحملات الإعلانية على Facebook: Coursera Project Network
    • Как таргетировать группу пользователей в Twitter? : Coursera Project Network
    • Negociación y gestión de métricas: UBITS
    • Fundamentals of Marketing: Fundação Instituto de Administração
    • Configurer des cartes-cadeaux numériques pour votre entreprise sur Facebook: Coursera Project Network
    • كيفية استعمال التطبيق ساندين بلو: Coursera Project Network

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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