Skills you'll gain: Salesforce, Data Sharing, Content Management, User Accounts, Authentications, Data Access, Single Sign-On (SSO), Software As A Service, Cloud Applications, Self Service Technologies, Identity and Access Management, Customer Engagement, Role-Based Access Control (RBAC), Dashboard, User Feedback

Skills you'll gain: Change Control, Project Management Life Cycle, Project Management Software, Procurement, Vendor Management, Project Management, Project Risk Management, Issue Tracking, Risk Management, CI/CD, Meeting Facilitation, Contract Management, Change Management, Communication Strategies, Cloud Infrastructure

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Team Building, Team Management, Leadership, Professional Development, Cultural Responsiveness, Strategic Communication, Diversity and Inclusion, Communication, Interpersonal Communications, Empathy

Skills you'll gain: Overcoming Objections, Persuasive Communication, Influencing, Rapport Building, Leadership, Communication, Storytelling, Verbal Communication Skills, Communication Strategies, Stakeholder Communications, Presentations, Public Speaking, Meeting Facilitation, Interpersonal Communications, Target Audience, Conflict Management, Relationship Building, Non-Verbal Communication, Empathy, Decision Making

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Rapport Building, De-escalation Techniques, Communication

Skills you'll gain: Active Listening, Communication, Team Motivation, Verbal Communication Skills, Business Communication, Motivational Skills, Interpersonal Communications, Persuasive Communication, Writing, Influencing, Non-Verbal Communication, Business Writing, Target Audience, Collaboration, Decision Making, Learning Styles

Skills you'll gain: Simulations, Data Analysis, Plot (Graphics), Statistical Methods, R Programming, Statistical Analysis

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Contract Review

Skills you'll gain: Health Care, Health Assessment, Telecommuting, Patient Education and Support, Home Health Care, Regulatory Compliance, Technical Communication

Skills you'll gain: User Experience, Project Design, Process Mapping, Experience Design, Product Development, Data Mapping, Data Visualization