Filter by
The language used throughout the course, in both instruction and assessments.
Results for "customer+journey"
Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
- Status: Free
Coursera Instructor Network
Skills you'll gain: Big Data, Generative AI, Customer Insights, Market Research, Data Science, Market Analysis, Marketing Analytics, Data-Driven Decision-Making, Business Marketing, Consumer Behaviour, Artificial Intelligence, Predictive Analytics, Business Strategies
- Status: Free
Coursera Instructor Network
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Improvement, Product Design, Process Mapping, Product Planning, Customer Analysis, User Research, User Feedback, Continuous Improvement Process
- Status: Free
Coursera Instructor Network
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Service Design, System Configuration, Sales Pipelines, Automation, Business Process Automation, Data Validation
Coursera Project Network
Skills you'll gain: HubSpot CRM, Sales Process, Sales Pipelines, Customer Relationship Management, Lead Generation, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Customer Acquisition Management
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Relationship Management (CRM) Software, Value Propositions, Market Research, Business Process Improvement
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Insights, Customer Relationship Management, Brand Loyalty, Customer Engagement, Marketing Analytics, Customer Analysis, Data-Driven Decision-Making, Marketing Strategies, Growth Strategies, Business Metrics, Consumer Behaviour, Business Modeling, Predictive Modeling
Skills you'll gain: Salesforce, Data Sharing, Content Management, User Accounts, Authentications, Data Access, Single Sign-On (SSO), Software As A Service, Cloud Applications, Self Service Technologies, Identity and Access Management, Customer Engagement, Role-Based Access Control (RBAC), Dashboard, User Feedback
- Status: Free
Coursera Instructor Network
Skills you'll gain: Email Marketing, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Customer Communications Management, Content Creation, Customer Engagement, Digital Marketing
University of Maryland, College Park
Skills you'll gain: Product Lifecycle Management, Product Strategy, Governance, Product Management, Innovation, Product Roadmaps, Product Marketing, Organizational Strategy, Organizational Structure, Business Strategy, Culture Transformation, Scalability, Artificial Intelligence, Value Propositions, Business Metrics, Risk Management, Portfolio Management, Customer Service
University of Maryland, College Park
Skills you'll gain: Data Storytelling, Digital Transformation, Persuasive Communication, Data Science, Storytelling, Influencing, Data-Driven Decision-Making, Data Analysis, Verbal Communication Skills, Customer Engagement, Presentations, Analytics, Customer Insights
In summary, here are 10 of our most popular customer+journey courses
- Servicio al cliente desde el punto de vista logĂstico: UBITS
- Enhancing Customer Insights with Generative AI: Coursera Instructor Network
- How to Build a Product Flow Diagram: Coursera Instructor Network
- Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
- Crie seu primeiro funil de conversĂŁo e CRM com Hubspot: Coursera Project Network
- GenAI for Customer Support: Coursera Instructor Network
- Customer-Centric Innovation: Duke University
- Customer Value, Acquisition, and Retention: University of Maryland, College Park
- Salesforce Experience (Community) Cloud Consultant Training: Packt
- Using GenAI for Tailored Customer Emails: Coursera Instructor Network