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Results for "customer+service"
Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Performance Improvement, Service Design, Process Design, Business Process Improvement, Patient Flow, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Innovation, Change Management
Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
- Status: Free
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer Service, Greeting Customers, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Customer Relationship Building, Consumer Behaviour, Communication, Active Listening
Coursera Project Network
Skills you'll gain: User Experience Design, Design Thinking, User Experience, Business Intelligence, Customer Insights, User Story, Customer Analysis, Persona Development
American Council on Exercise
Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Consultative Selling, Customer Acquisition Management, Customer and Client Support, Performance Measurement, Customer Relationship Building, Professional Development, Business Metrics, Community Development
Skills you'll gain: Overcoming Objections, Active Listening, Customer Complaint Resolution, Customer Service, Retail Sales, Verbal Communication Skills, Customer Relationship Management, Interpersonal Communications, Assertiveness, Empathy, Conflict Management, Emotional Intelligence, Problem Solving
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Contract Review
Coursera Project Network
Skills you'll gain: Organizational Skills, Project Management Software, Workflow Management, Work Breakdown Structure, Project Management, User Accounts
Coursera Project Network
Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Support, Personalized Service, Customer Service, Image Analysis, Product Support, Customer Insights, Email Marketing, Artificial Intelligence, Operational Efficiency, Automation
Coursera Project Network
Skills you'll gain: Customer Relationship Management (CRM) Software, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Email Marketing, Facebook, Social Media Marketing, Gmail, Target Audience, Social Media Strategy, Data Import/Export
University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Insights, Customer Relationship Management, Brand Loyalty, Customer Engagement, Marketing Analytics, Customer Analysis, Data-Driven Decision-Making, Marketing Strategies, Growth Strategies, Business Metrics, Consumer Behaviour, Business Modeling, Predictive Modeling
In summary, here are 10 of our most popular customer+service courses
- Introduction to Service Innovation and Management: Northeastern University
- Servicio al cliente desde el punto de vista logístico: UBITS
- Conecta de forma efectiva con los clientes de retail: UBITS
- Develop a UX Customer Problem Statement in Miro: Coursera Project Network
- Personal Training: Sales and Client Retention: American Council on Exercise
- Maneja objeciones y clientes difíciles en retail: UBITS
- Samsung Customer Care Essentials: Samsung
- كيفية إضافة نماذج تنظيمية في تطبيق تريلو: Coursera Project Network
- Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network
- GenAI for Customer Support: Coursera Instructor Network