
Tecnológico de Monterrey
Skills you'll gain: Negotiation, Conflict Management, Assertiveness, Communication, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Relationship Building, Leadership and Management, Team Leadership, Leadership, Emotional Intelligence, Strategic Communication, Influencing, Business Leadership, Communication Strategies, Strategic Planning
Advanced · Specialization · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Emotional Intelligence, Leadership and Management, Business Leadership, Team Leadership, Leadership, Strategic Communication, Influencing, Communication, Team Motivation, Team Building, Cooperation
Intermediate · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Econometrics, Research Design, Qualitative Research, Statistical Analysis, Surveys, Quantitative Research, Scientific Methods, Data Analysis, Research Methodologies, Stata, Data Ethics, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Social Skills, Verbal Communication Skills, Leadership, Emotional Intelligence, Communication, Leadership and Management, Leadership Development, Team Leadership, Business Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Team Building, Interpersonal Communications, Communication Strategies, Industrial and Organizational Psychology, People Development, Non-Verbal Communication, Coaching, Cognitive flexibility, Goal Setting
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: International Relations, Diplomacy, Political Sciences, Negotiation, Law, Regulation, and Compliance, Global Marketing, Commercial Laws, Economics
Beginner · Course · 1 - 3 Months
Tecnológico de Monterrey
Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Social Media Marketing, Social Media Campaigns, Performance Metric, Smart Goals, Media Strategy, Content Marketing, Key Performance Indicators (KPIs), Marketing, Marketing Strategies, Active Listening, Target Audience, Drive Engagement, LinkedIn, Facebook, Social Network Analysis, Digital Media Strategy, B2B Sales
Intermediate · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Social Studies, Business Strategy, Innovation, International Finance, Financial Market, Global Marketing, World History, Economics, Business Economics, Business Development, Economic Development, Entrepreneurship, Corporate Sustainability, Socioeconomics, Business Ethics, Strategic Partnership, New Business Development, Sustainable Business, Corporate Strategy, Business Modeling
Beginner · Specialization · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Content Management, AI Personalization, Loyalty Programs, Predictive Analytics, Customer Engagement, Digital Media Strategy, Augmented Reality, Marketing Analytics, Revenue Management, Forecasting, Data-Driven Decision-Making, Marketing Strategy and Techniques, Brand Marketing, Artificial Intelligence, Media Strategy, Media Relations, Digital Transformation, Customer Communications Management, Emerging Technologies, Price Negotiation
Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Multimodal Prompts, Responsible AI, Predictive Modeling, Business Transformation, Data-Driven Decision-Making, Generative AI, Business Leadership, Business Ethics, Business Analytics, AI Workflows, Organizational Change, LLM Application, Business, Artificial Intelligence, Data Science, Emerging Technologies, Innovation
Intermediate · Specialization · 1 - 3 Months